The Facilities Technician must be detail-oriented, and possess effective communication and problem-solving skills. A working knowledge of electrical, plumbing, HVAC, carpentry and equipment repairs is necessary to meet the needs of this position. This Facilities Technician is responsible for regular building maintenance, oversight and planning. Responsible for general cleaning, painting, repairing and landscaping as required. The person filling this position takes pride in the Cocoon House community and ensures an excellent facilities environment for youth, staff, and those visiting. This person will embrace the vision and mission of Cocoon House and understands how this position contributes to a positive organizational culture.

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request. 

Facilities Technician Duties & Responsibilities

(Temporary - Minimum 6-months) Full-Time (40 hrs/week)| On-site in Everett, Monroe, & Lynnwood locations

Starting Wages: $26/hr | +$1.50/hr pay differential for multi-lingual skills with additional paperwork

• Must be able to work occasional flexible hours and respond to after-hours emergencies as needed.

• Assesses property maintenance needs including (but not limited to) multiple buildings, their grounds, and equipment; multiple vehicles; and prioritizes accordingly, develops a schedule to complete tasks, and performs and/or schedules the maintenance.

• Maintain overall cleanliness of common spaces of HUB property.

• Create and maintain maintenance best practices, policies, and procedures, such as preventive maintenance, safety inspections, key control and work order processes.

• Communicates and partners with operations and leadership teams and collaborates on long-term solution recommendations. 

• Maintains weekly updates and administers on-line Maintenance Tracking software.

• Prioritizes requests appropriately and handles them expeditiously.

• Vendor management, including annual certification scheduling.

• Assures appropriate safety methods and standards are used, including appropriate storage of all chemicals, tools, supplies, and equipment.

• Oversees facility improvement projects, including volunteer groups in collaboration with the Volunteer Manager.

• Orders and inventories facility supplies.

• Performs minor electrical maintenance to include, but not be limited to, replacement or repair of fixtures (wall switches and outlets, incandescent and fluorescent bulbs and tubes, ballast, sockets, fuses, minor appliances, cords, etc.) using appropriate hand, power and specialty tools.

• Performs minor plumbing maintenance (replacement or repair of leaks in drains and faucets, unclogging of drains, replacing drain hoses on washers and similar devices, etc.).

• Performs minor painting, carpentry and masonry work (preparing surfaces and using brush, sprayer, or roller to apply paints, stains, and varnishes, hanging doors, fitting locks and handles, etc.).

• Performs routine custodial services, both interior and exterior at the HUB.

• Seasonal maintenance of landscaping at all sites.

• Prepares the surfaces and paints various structures and equipment (walls, refrigerators, evaporative coolers, floors, roofs, doors, restroom facilities, etc.) to preserve wood and metal parts from corrosion and maintain a safe, comfortable working environment using various painting equipment and related tools (sprayers, rollers, brushes, thinners, etc.).

• Performs vehicle preventive maintenance (replacement of light bulbs, tire pressure checks, oil changes, windshield wipers, engine oils, safety devices etc.).

• Other duties as assigned.

Requirements

General:

• 2+ years’ experience in general building and grounds maintenance; including basic plumbing and electrical, supply ordering and organization, landscape/grounds keeping. Work and supervise vendors to maintain HVAC, security, fire system upkeep, vehicle maintenance, and commercial kitchen compliance.  Overseeing building systems at multiple locations.  

• Experience working in Organizations experiencing rapid growth and expansion a plus.

• Capable of managing a facility database where facility and grounds requests are submitted.

• Ability to use common tools (hammer, drill, diagnostic meters, etc.).

• Demonstrable knowledge of OSHA requirements.

• Fluent in the English language required, Bi-lingual in Spanish a plus

• Excellent interpersonal skills 

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• 6 months minimum of experience working with youth

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

Physical:

• Ability to effectively communicate with all internal and external clients.

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials.

• Ability to operate phone, computer, and record information for files and logs.

• Must be able to lift up to 50 Ibs.

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs.

At Cocoon House, we empower young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. As an Youth Housing Support Staff (Day Shift), internally referred to as a Residential Youth Counselor, you will be responsible for providing a safe and supportive environment for teens in the care of Cocoon House, promoting positive interaction, providing life skills, social skills, and other enrichment activities at our Transitional Living Program located in Everett. Youth Housing Support Staff have the opportunity to build supportive relationships with clients and model healthy boundaries while working alongside them in a residential setting. The ideal candidate will have a passion for working with youth, knowledge of best practices in youth development, and a desire to make a positive difference in their lives. If this sounds like you, we would love to hear from you.

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.

Youth Housing Support Staff Duties & Responsibilities:

Part-time, Saturday-Sunday Day Shift - 8:00am to 4:00pm OR Saturday-Tuesday 8:00am to 4:00pm | On-site in Everett

Starting Wages: $21/hr| +$1.50/hr pay differential for multi-lingual skills with additional paperwork

Must have weekend availability

• Build supportive relationship with youth and staff with a positive and collaborative approach.

• Maintain and model healthy and safe boundaries with youth.

• Accept a variety of lifestyles, behaviors, and cultural and spiritual practices.

• Assess emergency situations, gather pertinent information, and provide proper support.

• Follow mandating reporting and licensing policies and procedures.

• De-escalate youth in crises and utilize anti-racist, inclusive, equity-based, and trauma-informed care in all of their work.

• Process intakes and exits for youth, provide orientation to incoming youth to the program, and enter required data for proper recordkeeping.

• Partner with case managers to support youth case plans and interact with you in alignment with their established plans. This includes communicating with fellow staff regarding the plan and maintaining appropriate logs and forms with updated      information.

• Supervise youth in the program and ensure safety while holding youth accountable to policies, guidelines, and rules by assigning appropriate consequences in collaboration with fellow staff.

• Assisting, demonstrating, and teaching youth household tasks.

• Maintain cleanliness of facilities.

• Provide meals including grocery shopping, planning, and cooking.

• Arrange appointments, fill prescriptions, and dispense medication for youth.

• Communicate with other providers to assure youth are following through with their commitments.

• Respond to community calls, drop-ins, and referrals with appropriate information and directions.

• Participate in enrichment activities programming and planning with fellow staff.

• Provide information and directions for off-site services to youth.

• Transport youth to appointments as needed.

Benefits:

• Medical, Dental, and Vision health options with employer contribution

• Multilingual pay stipend

• 403(b) retirement plan

• 21 days of PTO accrued in first year

• 10 agency-recognized holidays

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

*Benefits available for qualifying part-time and full-time employee statuses 

Requirements

General:

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• 6 months minimum of experience working with youth

• Must attend weekly team meeting and bi-weekly supervision

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

• Ability to diffuse escalated youth. 

• Ability to record and document information on forms as required for case planning and CPS reporting. 

• Familiarity with local services and how to access them. Ability to assess situations and gather pertinent information. 

• Ability to assess dangerous, emergency situations and access emergency services. 

• Ability to build rapport with youth and staff. 

• Ability to maintain professional boundaries with youth. 

• Ability to assess and prioritize youths needs developmentally.

• Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.

• Commitment to Agency’s mission, positive youth development model, and trauma-informed practices.

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs

At Cocoon House, we empower young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. As an Youth Housing Support Staff (Swing Shift), internally referred to as a Residential Youth Counselor, you will be responsible for providing a safe and supportive environment for teens in the care of Cocoon House, promoting positive interaction, providing life skills, social skills, and other enrichment activities at our Transitional Living Program located in Everett. Youth Housing Support Staff have the opportunity to build supportive relationships with clients and model healthy boundaries while working alongside them in a residential setting. The ideal candidate will have a passion for working with youth, knowledge of best practices in youth development, and a desire to make a positive difference in their lives. If this sounds like you, we would love to hear from you.

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.

Youth Housing Support Staff Duties & Responsibilities:

Full-time, Friday-Tuesday Swing Shift - 3:30pm to 11:30pm| On-site in Everett

Starting Wages: $21/hr| +$1.50/hr pay differential for multi-lingual skills with additional paperwork

Must have weekend availability

• Build supportive relationship with youth and staff with a positive and collaborative approach.

• Maintain and model healthy and safe boundaries with youth.

• Accept a variety of lifestyles, behaviors, and cultural and spiritual practices.

• Assess emergency situations, gather pertinent information, and provide proper support.

• Follow mandating reporting and licensing policies and procedures.

• De-escalate youth in crises and utilize anti-racist, inclusive, equity-based, and trauma-informed care in all of their work.

• Process intakes and exits for youth, provide orientation to incoming youth to the program, and enter required data for proper recordkeeping.

• Partner with case managers to support youth case plans and interact with you in alignment with their established plans. This includes communicating with fellow staff regarding the plan and maintaining appropriate logs and forms with updated information.

• Supervise youth in the program and ensure safety while holding youth accountable to policies, guidelines, and rules by assigning appropriate consequences in collaboration with fellow staff.

• Assisting, demonstrating, and teaching youth household tasks.

• Maintain cleanliness of facilities.

• Provide meals including grocery shopping, planning, and cooking.

• Arrange appointments, fill prescriptions, and dispense medication for youth.

• Communicate with other providers to assure youth are following through with their commitments.

• Respond to community calls, drop-ins, and referrals with appropriate information and directions.

• Participate in enrichment activities programming and planning with fellow staff.

• Provide information and directions for off-site services to youth.

• Transport youth to appointments as needed.

Benefits:

• Medical, Dental, and Vision health options with employer contribution

• Multilingual pay stipend

• 403(b) retirement plan

• 21 days of PTO accrued in first year

• 10 agency-recognized holidays

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

 *Benefits available for qualifying part-time and full-time employee statuses 

Requirements

General:

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• 6 months minimum of experience working with youth

• Must attend weekly team meeting and bi-weekly supervision

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

• Ability to diffuse escalated youth. 

• Ability to record and document information on forms as required for case planning and CPS reporting. 

• Familiarity with local services and how to access them. Ability to assess situations and gather pertinent information. 

• Ability to assess dangerous, emergency situations and access emergency services. 

• Ability to build rapport with youth and staff. 

• Ability to maintain professional boundaries with youth. 

• Ability to assess and prioritize youths needs developmentally.

• Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.

• Commitment to Agency’s mission, positive youth development model, and trauma-informed practices.

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs

At Cocoon House, we empower young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. As an Youth Housing Support Staff (Overnight Shift), internally referred to as a Residential Youth Counselor, you will be responsible for providing a safe and supportive environment for teens in the care of Cocoon House, promoting positive interaction, providing life skills, social skills, and other enrichment activities at our Transitional Living Program located in Everett. Youth Housing Support Staff have the opportunity to build supportive relationships with clients and model healthy boundaries while working alongside them in a residential setting. The ideal candidate will have a passion for working with youth, knowledge of best practices in youth development, and a desire to make a positive difference in their lives. If this sounds like you, we would love to hear from you.

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.

Overnight Youth Housing Support Staff Duties & Responsibilities:

Full-time, Friday-Monday Overnight Shift - 11:00pm to 8:30am | On-site in Everett

Starting Wages: $23/hr| +$1.50/hr pay differential for multi-lingual skills with additional paperwork

Must have weekend availability

• Build supportive relationship with youth and staff with a positive and collaborative approach.

• Maintain and model healthy and safe boundaries with youth.

• Accept a variety of lifestyles, behaviors, and cultural and spiritual practices.

• Assess emergency situations, gather pertinent information, and provide proper support.

• Follow mandating reporting and licensing policies and procedures.

• De-escalate youth in crises and utilize anti-racist, inclusive, equity-based, and trauma-informed care in all of their work.

• Process intakes and exits for youth, provide orientation to incoming youth to the program, and enter required data for proper recordkeeping.

• Partner with case managers to support youth case plans and interact with you in alignment with their established plans. This includes communicating with fellow staff regarding the plan and maintaining appropriate logs and forms with updated information.

• Supervise youth in the program and ensure safety while holding youth accountable to policies, guidelines, and rules by assigning appropriate consequences in collaboration with fellow staff.

• Assisting, demonstrating, and teaching youth household tasks.

• Maintain cleanliness of facilities.

• Provide meals including grocery shopping, planning, and cooking.

• Arrange appointments, fill prescriptions, and dispense medication for youth.

• Communicate with other providers to assure youth are following through with their commitments.

• Respond to community calls, drop-ins, and referrals with appropriate information and directions.

• Participate in enrichment activities programming and planning with fellow staff.

• Provide information and directions for off-site services to youth.

• Transport youth to appointments as needed.

Benefits:

• Medical, Dental, and Vision health options with employer contribution

• Multilingual pay stipend

• 403(b) retirement plan

• 21 days of PTO accrued in first year

• 10 agency-recognized holidays

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

 *Benefits available for qualifying part-time and full-time employee statuses 

Requirements

General:

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• 6 months minimum of experience working with youth

• Must attend weekly team meeting and bi-weekly supervision

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

• Ability to diffuse escalated youth. 

• Ability to record and document information on forms as required for case planning and CPS reporting. 

• Familiarity with local services and how to access them. Ability to assess situations and gather pertinent information. 

• Ability to assess dangerous, emergency situations and access emergency services. 

• Ability to build rapport with youth and staff. 

• Ability to maintain professional boundaries with youth. 

• Ability to assess and prioritize youths needs developmentally.

• Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.

• Commitment to Agency’s mission, positive youth development model, and trauma-informed practices.

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs

At Cocoon House, we empower young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. As a Youth Housing Support Staff, internally referred to as a Residential Youth Counselor, you will be responsible for providing a safe and supportive environment for teens in the care of Cocoon House, promoting positive interaction, providing life skills, social skills, and other enrichment activities at our Emergency Shelter located in Monroe. Youth Housing Support Staff have the opportunity to build supportive relationships with clients and model healthy boundaries while working alongside them in a residential setting. The ideal candidate will have a passion for working with youth, knowledge of best practices in youth development, and a desire to make a positive difference in their lives. If this sounds like you, we would love to hear from you.

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.

Youth Housing Support Staff Duties & Responsibilities:

Full-Time, The set shifts are: Sunday-Wednesday Swing - OR - Thursday-Monday Swing - OR - Tuesday-Saturday Swing ALL 3:30pm to 11:30pm | On-site in Monroe 

Starting Wages: $21 | +$1.50/hr pay differential for multi-lingual skills with additional paperwork

Must have weekend availability

• Build supportive relationship with youth and staff with a positive and collaborative approach.

• Maintain and model healthy and safe boundaries with youth.

• Accept a variety of lifestyles, behaviors, and cultural and spiritual practices.

• Assess emergency situations, gather pertinent information, and provide proper support.

• Follow mandating reporting and licensing policies and procedures.

• De-escalate youth in crises and utilize anti-racist, inclusive, equity-based, and trauma-informed care in all of their work.

• Process intakes and exits for youth, provide orientation to incoming youth to the program, and enter required data for proper recordkeeping.

• Partner with case managers to support youth case plans and interact with you in alignment with their established plans. This includes communicating with fellow staff regarding the plan and maintaining appropriate logs and forms with updated information.

• Supervise youth in the program and ensure safety while holding youth accountable to policies, guidelines, and rules by assigning appropriate consequences in collaboration with fellow staff.

• Assisting, demonstrating, and teaching youth household tasks.

• Maintain cleanliness of facilities.

• Provide meals including grocery shopping, planning, and cooking.

• Arrange appointments, fill prescriptions, and dispense medication for youth.

• Communicate with other providers to assure youth are following through with their commitments.

• Respond to community calls, drop-ins, and referrals with appropriate information and directions.

• Participate in enrichment activities programming and planning with fellow staff.

• Provide information and directions for off-site services to youth.

• Transport youth to appointments as needed.

Benefits:

• Medical, Dental, and Vision health options with employer contribution*

• 403(b) retirement plan with agency match*

• 21 days PTO accrual in first year*

• 10 agency-recognized holidays

• Multilingual pay differential opportunities

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

*Benefits available for qualifying part-time and full-time employee statuses

Requirements

General:

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• 6 months minimum of experience working with youth

• Must attend weekly team meeting and bi-weekly supervision

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

• Ability to diffuse escalated youth. 

• Ability to record and document information on forms as required for case planning and CPS reporting. 

• Familiarity with local services and how to access them. Ability to assess situations and gather pertinent information. 

• Ability to assess dangerous, emergency situations and access emergency services. 

• Ability to build rapport with youth and staff. 

• Ability to maintain professional boundaries with youth. 

• Ability to assess and prioritize youths needs developmentally.

• Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.

• Commitment to Agency’s mission, positive youth development model, and trauma-informed practices.

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.

Youth Housing Support Staff Duties & Responsibilities:

Full-Time, The set shifts are: Sunday-Wednesday Swing OR Thursday-Monday Swing both 3:30pm to 11:30pm | On-site in Monroe 

Starting Wages: $21 | +$1.50/hr pay differential for multi-lingual skills with additional paperwork

Must have weekend availability

• Build supportive relationship with youth and staff with a positive and collaborative approach.

• Maintain and model healthy and safe boundaries with youth.

• Accept a variety of lifestyles, behaviors, and cultural and spiritual practices.

• Assess emergency situations, gather pertinent information, and provide proper support.

• Follow mandating reporting and licensing policies and procedures.

• De-escalate youth in crises and utilize anti-racist, inclusive, equity-based, and trauma-informed care in all of their work.

• Process intakes and exits for youth, provide orientation to incoming youth to the program, and enter required data for proper recordkeeping.

• Partner with case managers to support youth case plans and interact with you in alignment with their established plans. This includes communicating with fellow staff regarding the plan and maintaining appropriate logs and forms with updated information.

• Supervise youth in the program and ensure safety while holding youth accountable to policies, guidelines, and rules by assigning appropriate consequences in collaboration with fellow staff.

• Assisting, demonstrating, and teaching youth household tasks.

• Maintain cleanliness of facilities.

• Provide meals including grocery shopping, planning, and cooking.

• Arrange appointments, fill prescriptions, and dispense medication for youth.

• Communicate with other providers to assure youth are following through with their commitments.

• Respond to community calls, drop-ins, and referrals with appropriate information and directions.

• Participate in enrichment activities programming and planning with fellow staff.

• Provide information and directions for off-site services to youth.

• Transport youth to appointments as needed.

Benefits:

• Medical, Dental, and Vision health options with employer contribution*

• 403(b) retirement plan with agency match*

• 21 days PTO accrual in first year*

• 10 agency-recognized holidays

• Multilingual pay differential opportunities

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

*Benefits available for qualifying part-time and full-time employee statuses

Requirements

General:

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• 6 months minimum of experience working with youth

• Must attend weekly team meeting and bi-weekly supervision

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

• Ability to diffuse escalated youth. 

• Ability to record and document information on forms as required for case planning and CPS reporting. 

• Familiarity with local services and how to access them. Ability to assess situations and gather pertinent information. 

• Ability to assess dangerous, emergency situations and access emergency services. 

• Ability to build rapport with youth and staff. 

• Ability to maintain professional boundaries with youth. 

• Ability to assess and prioritize youths needs developmentally.

• Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.

• Commitment to Agency’s mission, positive youth development model, and trauma-informed practices.

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs

Journeys Young Adult Housing program provides 20 leased units of permanent supportive housing to households who are unhoused and between the ages of 18-24 at intake. Program staff support tenants in building skills needed to maintain a lease and live independently, as well as supporting tenants working toward self-identified goals and helping tenants build a support network outside of Cocoon House. The Young Adult Housing Case Manager, internally referred to as the Journeys Case Manager works with tenants to maintain housing and build skills to support stability throughout adulthood. The Journeys Case Manager supports tenants in setting and progressing toward goals in various domains including basic needs, life skills, education, employment, health, mental health, and substance use. Tenants are not required to utilize case management services, so the ideal case manager will bring creativity and thoughtfulness to the role to encourage tenants to participate in skill building and other services. 

May have to change this to accommodate current schedule This position works Tuesday-Saturday; 11:00 am - 7:00 pm, the role requires flexibility, at least one weekend day and some earlier days as needed.

Journeys Case Manager Duties & Responsibilities:

Full-Time (Tuesday-Saturday; 11:00 am - 7:00 pm) | On-site in Everett, Snohomish County

Starting Wages: $23/hr depending on shift | +$1.50/hr pay differential for multi-lingual skills with additional paperwork

• Assist tenants in maintaining housing, including support around following a lease and maintaining units

• Provide client-driven case management by supporting tenants in setting and working toward goals and skill development with emphasis on independent living skills, meeting lease requirements, and building external support networks

• Conduct assessments of outcomes and goals at entry, during, and exit for each tenant. Complete all required paperwork and data entry on-time, accurately, and in compliance with internal and external database standards.

• Collaborate with Program Manager to provide community events, tenant council, and life skill activities for tenants at least twice a month.

• Maintain professional boundaries with residents while providing a supportive community environment.

• Complete daily log notes to ensure consistent and clear communication between staff.

• Attend meetings as required at program, agency, and community levels.

• Maintain tenant confidentiality in all activities.

• Perform light cleaning duties in communal areas, including but limited to: vacuuming, sweeping/mopping, and trash removal.

• Conduct comprehensive assessments to identify residents’ educational levels, career interests, and skill gaps

• Develop personalized education and employment plans, outlining realistic goals and action steps

• Provide ongoing support and guidance, monitoring progress and adjusting plans as needed

• Assist residents in exploring educational options, including GED preparation, vocational training, and college enrollment

• Coordinate, schedule, and facilitate opportunities for informational sessions from various educational institutes both on-site and off-site

• Facilitate, coordinate, and/or schedule Weekly/Monthly workshops and training sessions on essential job skills, including resume writing, interview techniques, job search strategies, and other relevant topics

• Provide one-on-one coaching to enhance life skills such as communication, problem-solving, organization, and time-management skills

• Coordinate access to computer labs, libraries, and online resources for job searching and skill development

• Support financial literacy education with residents to learn basic financial skills, budget creation, and how to maintain healthy financial habits

• Maintain an up-to-date resource directory of educational institutions, employment agencies, and community support services

• Provide guidance and resource connection for support in completing applications, securing financial aid, and accessing tutoring services

• Assist residents with accessing transportation, childcare, and other resources necessary for their education and employment goals

• Advocate for residents’ rights and needs with employers and educational institutions

• Seek out and build relationships with new community partners

Benefits:

• Medical, Dental, and Vision health options with employer contribution*

• 403(b) retirement plan with agency match*

• 21 days PTO accrual in first year*

• 10 agency-recognized holidays

• Multilingual pay differential opportunities

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings 

Requirements

General:

• Strong organizational and time management skills

• Dedication to advocating for and working with individuals experiencing homelessness and instability.

• Applicants with lived experience strongly encouraged to apply

• Flexibility to adjust schedule to meet client needs, including working the occasional weekend or evening

• Open commitment to serving, supporting, accepting and collaborating with individuals of all races, ages, genders, backgrounds, political opinions and beliefs, sexual orientations, criminal histories, citizenship or marital statuses and religious beliefs. 

• Bilingual applicants strongly encouraged to apply

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• 1 year minimum of experience working with youth or young adults experiencing homelessness

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs

The Juvenile Justice Family Advocate role works with families to reduce conflict at home, strengthen family relationships, and prevent youth homelessness. This position supports families whose youth may be involved in the juvenile justice system and provides guidance and advocacy to help youth and caregivers navigate services, court involvement, and community-based resources. The Juvenile Justice Family Advocate engages families in their homes and in the community to assess strengths and needs, create goal plans, and provide family-centered case management. They maintain a caseload of up to 15 families and also help facilitate monthly parenting classes for parents and youth. This role responds to community calls, collaborates with community partners, and works collaboratively across Cocoon House programs to ensure consistency of care and coordinated support for youth and families.

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.  

Juvenile Justice Family Advocate Duties & Responsibilities

Full-Time 40 hrs/week | On-site

Wages: $23-$25/hr DOE 

This position is typically a 9am-5pm work schedule with required evening flexibility two to three days each week to meet with families, as needed. This position also requires some weekend availability such as one weekend each month to conduct the family classes with weekday schedule adjusted to accommodate. 

Family Case Management:

• Provide case management to 15 families working on goals to reduce conflict and increase stability in the family, including families where the youth is juvenile justice involved.

• Establish and maintain a professional, supportive relationship with youth and their families, many of whom are involved with the juvenile justice system.

• Support youth in creating their own goals that they want to work on with their family.

• Collaborate effectively with Cocoon House’s Youth Engagement Team to ensure seamless services to youth and families being served by both teams.

• Professionally represent Cocoon House when attending court at the juvenile justice center, as needed.

• Build relationships with community partners and gather community resources for families in Snohomish County.

Other Responsibilities:

• Collaborate with coworkers and community partners to present parenting classes and support.

• Provide low-barrier support for families through phone calls and drop-in services.

• Provide referrals to other resources as needed, including legal advocacy supports, diversion resources, youth behavioral health supports, and juvenile justice-related community services.

• Provide education and promote Cocoon House programs with community partners.

• Collect needed demographics and other information from youth and their families and complete all data entry associated with family case management and drop-in sessions in a complete and timely manner.

• Support other Cocoon House programs to increase staff knowledge around family engagement as needed.

• Assist the Family Engagement team in training Cocoon House staff in best practices in working with families.

• A commitment to being a part of Cocoon House’s equity, diversity and inclusion work.

Benefits:

• Medical, Dental, and Vision health options with employer contribution

• Multilingual pay stipend

• 403(b) retirement plan

• 21 days of PTO accrued in first year

• 10 agency-recognized holidays

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

Requirements

Skills needed to be successful in this role:

• Two years of experience working directly with parents or guardians of middle school and/or high school youth required.

• Experience supporting youth and families involved in the juvenile justice system strongly preferred.

• Knowledge of juvenile justice processes, court systems, and community resources related to diversion, probation, and youth advocacy preferred.

• Effective communication skills.

• Strong at crisis de-escalation.

• Knowledge of issues facing young people, adolescent development, and strengths-based approaches in working with families.

• Individuals with lived experience are strongly encouraged to apply.

• Experience in facilitation preferred.

• Bilingual English/Spanish preferred.

General:

• High school diploma/GED or high school equivalency

•  Must be 21 years of age or older

•  DCYF background clearance

•  Acceptable driver's abstract with no more than 2 violations within last 3 years

•  Possess a valid driver's license, auto insurance, and reliable transportation

Physical:

•  Ability to effectively communicate with all internal and external clients

•  Be able to hear voices and alarms.

•  Ability to read and comprehend a variety of materials

•  Ability to operate phone, computer, and record information for files and logs

•  Must be able to lift up to 50 Ibs

•  Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs