Join Our Team

The Executive Assistant is a key support to the VP/CPO and, occasionally, the CEO, providing essential administrative support. The position proactively optimizes the VP/CPO and CEO’s schedule to organize their days and prioritize their time for executive-level, strategic work. The Executive Assistant will need strong time management skills, attention to detail, and a high level of discretion and professionalism in handling confidential information will be required. This role will be managing multiple duties and concurrent requests with varying deadlines.   

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request. 

Executive Assistant Duties & Responsibilities: 

Full-Time 40 hrs/week | On-site 

Salary: $60,000-$63,000 DOE  

This position is typically a 9am-5pm work schedule with required evening flexibility as needed for community events.  

• Comprehensive administrative support for the assigned Executive, including calendar and inbox management, scheduling, and organizing daily work priorities  

• Track action items and deadlines to ensure timely completion of commitments    

• Coordinate all aspects of the Executive’s meetings and appointments, including booking spaces, preparing and distributing materials to attendees, taking notes, and conducting appropriate follow-up support  

• Attend meetings on behalf of the Executive and provide debrief and follow-up support as needed. These meetings include internal and external partner meetings.  

• Support planning and execution of team events, leadership meetings, retreats, and partner site-visits  

• Assist with creation of presentation materials, spreadsheets, and various other documents  

• Book and coordinate travel arrangements for the Executive occasionally  

• Board of Directors administrative support  

• Coordinate all aspects of monthly recurring and ad-hoc meetings, including preparing and distributing necessary materials, managing communications, and conducting appropriate follow-up support  

• Manage purchasing and detailed expense tracking to appropriately allocate   

• Other duties as assigned 

Benefits: 

• Medical, Dental, and Vision health options with employer contribution 

• Multilingual pay stipend 

• 403(b) retirement plan 

• 21 days of PTO accrued in first year 

• 10 agency-recognized holidays 

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings 

Requirements

Skills needed to be successful in this role: 

• 2-4 years of high-level executive support in a fast-paced environment.     

• Maintains confidentiality and acts with discretion    

• Proficiency with Microsoft Office: Outlook, Excel, Word, PowerPoint, Teams/Sharepoint  

• Strong verbal and written communication skills are vital to this position.   

• Professionalism and commitment to Agency values required.   

• Demonstrable skills in multiple calendar scheduling and maintenance.   

• Ability to be proactive and step into multiple teams as needs arise.   

• Self-starter and skills in qualitative problem solving and emotional intelligence skills needed.   

• Willingness and ability to work on multiple projects simultaneously and maintain quality of product.   

• Proven skills in project management, attention to detail, and deadline compliance required. 

General: 

• High school diploma/GED or high school equivalency 

• Must be 21 years of age or older 

• DCYF background clearance 

• Acceptable driver's abstract with no more than 2 violations within last 3 years 

• Possess a valid driver's license, auto insurance, and reliable transportation 

Physical: 

• Ability to effectively communicate with all internal and external clients 

• Be able to hear voices and alarms. 

• Ability to read and comprehend a variety of materials 

• Ability to operate phone, computer, and record information for files and logs 

• Must be able to lift up to 50 Ibs 

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency. 

• Go up and down stairs 

At Cocoon House, we empower young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. As a Youth Housing Support Staff, internally referred to as a Residential Youth Counselor, you will be responsible for providing a safe and supportive environment for teens in the care of Cocoon House, promoting positive interaction, providing life skills, social skills, and other enrichment activities at our Transitional Living Program located in Everett and/or Emergency Shelter located in Monroe. Youth Housing Support Staff have the opportunity to build supportive relationships with clients and model healthy boundaries while working alongside them in a residential setting. The ideal candidate will have a passion for working with youth, knowledge of best practices in youth development, and a desire to make a positive difference in their lives. If this sounds like you, we would love to hear from you.

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.

Youth Housing Support Staff Duties & Responsibilities

Full-Time, Part-Time, On-Call/Relief Hours Available | On-site in Everett & Monroe locations. Both programs are 24/7 and have three shifts. Please note that certain shifts may not be available at the time you apply for the role. Those hours are:

• Day - 8:00am to 4:00pm

• Swing - 3:30pm to 11:30pm

• Overnight -11:00pm to 8:30am

Starting Wages: $21-23/hr depending on shift | +$1.50/hr pay differential for multi-lingual skills with additional paperwork

• Build supportive relationship with youth and staff with a positive and collaborative approach.

• Maintain and model healthy and safe boundaries with youth.

• Accept a variety of lifestyles, behaviors, and cultural and spiritual practices.

• Assess emergency situations, gather pertinent information, and provide proper support.

• Follow mandating reporting and licensing policies and procedures.

• De-escalate youth in crises and utilize anti-racist, inclusive, equity-based, and trauma-informed care in all of their work.

• Process intakes and exits for youth, provide orientation to incoming youth to the program, and enter required data for proper recordkeeping.

• Partner with case managers to support youth case plans and interact with you in alignment with their established plans. This includes communicating with fellow staff regarding the plan and maintaining appropriate logs and forms with updated information.

• Supervise youth in the program and ensure safety while holding youth accountable to policies, guidelines,      and rules by assigning appropriate consequences in collaboration with fellow staff.

• Assisting, demonstrating, and teaching youth household tasks.

• Maintain cleanliness of facilities.

• Provide meals including grocery shopping, planning, and cooking.

• Arrange appointments, fill prescriptions, and dispense medication for youth.

• Communicate with other providers to assure youth are following through with their commitments.

• Respond to community calls, drop-ins, and referrals with appropriate information and directions.

• Participate in enrichment activities programming and planning with fellow staff.

• Provide information and directions for off-site services to youth.

• Transport youth to appointments as needed.

Benefits:

• Medical, Dental, and Vision health options with employer contribution*

• 403(b) retirement plan with agency match*

• 21 days PTO accrual in first year*

• 10 agency-recognized holidays

• Multilingual pay differential opportunities

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

*Benefits available for qualifying part-time and full-time employee statuses

Requirements

General:

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• 6 months minimum of experience working with youth

• Must attend weekly team meeting and bi-weekly supervision

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs

The Youth Housing Summer Activities Intern will partner with the Youth Housing team to plan, coordinate, and execute summer activities for clients in the Youth Housing programs. The internship opportunity prioritizes learning to develop engaging programs aligned with budget, contract, and licensing requirements while building experience through the practical application of those skills. Additionally, interns are encouraged to think creatively to meet requirements and encourage participation from youth in the programs. Ideal candidates will have strengths in attention to detail, organization, and follow through with an openness to learning and receiving coaching as part of their internship experience.

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.

Youth Housing Summer Activities Intern Duties & Responsibilities:

Intern Temporary Non-exempt | On-site in Everett

Starting Wages: $19/hr | 20 hours per week up to 12 weeks from mid-May to mid-August

• Create summer plan of activities for youth clients with guidance and support from Senior Program Manager and youth input

• Manage budget with oversight from Senior Program Manager and Director

• Coordinate with community partners to schedule activities and meals via phone call, email, and in-person meetings

• Create meal schedule for all activity days in partnership with staff across the agency

• Create and distribute communications to youth housing staff and clients regarding upcoming activities

• Prepare on-site spaces and support partners during scheduled activities

• Additional duties as assigned in relation to summer activities and learning opportunities

General:

• Must be able to pass DCYF background check

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

• Must be 21 years of age or older

• Ability to commit to a 12-week internship through the summer

• Exemplifies Cocoon House’s vision, mission, and values

• Displays the ability to connect and communicate with diverse groups of partners, vendors, donors, and staff

• Demonstrated commitment to and experience with youth services

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs

The Juvenile Justice Family Advocate role works with families to reduce conflict at home, strengthen family relationships, and prevent youth homelessness. This position supports families whose youth may be involved in the juvenile justice system and provides guidance and advocacy to help youth and caregivers navigate services, court involvement, and community-based resources. The Juvenile Justice Family Advocate engages families in their homes and in the community to assess strengths and needs, create goal plans, and provide family-centered case management. They maintain a caseload of up to 15 families and also help facilitate monthly parenting classes for parents and youth. This role responds to community calls, collaborates with community partners, and works collaboratively across Cocoon House programs to ensure consistency of care and coordinated support for youth and families.

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.

Juvenile Justice Family Advocate Duties & Responsibilities

Full-Time 40 hrs/week | On-site

Wages: $23-$25/hr DOE

This position is typically a 9am-5pm work schedule with required evening flexibility two to three days each week to meet with families, as needed. This position also requires some weekend availability such as one weekend each month to conduct the family classes with weekday schedule adjusted to accommodate.

Family Case Management:

• Provide case management to 15 families working on goals to reduce conflict and increase stability in the family, including families where the youth is juvenile justice involved.

• Establish and maintain a professional, supportive relationship with youth and their families, many of whom are involved with the juvenile justice system.

• Support youth in creating their own goals that they want to work on with their family.

• Collaborate effectively with Cocoon House’s Youth Engagement Team to ensure seamless services to youth and families being served by both teams.

• Professionally represent Cocoon House when attending court at the juvenile justice center, as needed.

• Build relationships with community partners and gather community resources for families in Snohomish County.

Other Responsibilities:

• Collaborate with coworkers and community partners to present parenting classes and support.

• Provide low-barrier support for families through phone calls and drop-in services.

• Provide referrals to other resources as needed, including legal advocacy supports, diversion resources, youth behavioral health supports, and juvenile justice-related community services.

• Provide education and promote Cocoon House programs with community partners.

• Collect needed demographics and other information from youth and their families and complete all data entry associated with family case management and drop-in sessions in a complete and timely manner.

• Support other Cocoon House programs to increase staff knowledge around family engagement as needed.

• Assist the Family Engagement team in training Cocoon House staff in best practices in working with families.

• A commitment to being a part of Cocoon House’s equity, diversity and inclusion work.

Benefits:

• Medical, Dental, and Vision health options with employer contribution

• Multilingual pay stipend

• 403(b) retirement plan

• 21 days of PTO accrued in first year

• 10 agency-recognized holidays

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

Skills needed to be successful in this role:

• Two years of experience working directly with parents or guardians of middle school and/or high school youth required.

• Experience supporting youth and families involved in the juvenile justice system strongly preferred.

• Knowledge of juvenile justice processes, court systems, and community resources related to diversion, probation, and youth advocacy preferred.

• Effective communication skills.

• Strong at crisis de-escalation.

• Knowledge of issues facing young people, adolescent development, and strengths-based approaches in working with families.

• Individuals with lived experience are strongly encouraged to apply.

• Experience in facilitation preferred.

• Bilingual English/Spanish preferred.
  

General:

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs

The Bilingual Family Advocate role works with families to reduce conflict at home and prevent youth homelessness. They engage families in their homes and in the community to assess family strengths and needs and create goal plans to meet those needs. Family Advocates provide family case management with a total caseload of 10 to 12 families. Family Advocates also help facilitate parenting classes for parents and youth monthly. They also respond to community calls, collaborate with community partners, and work collaboratively across Cocoon House programs to ensure consistency of care for youth and families. 

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.  

Bilingual Family Advocate Duties & Responsibilities

Full-Time 40 hrs/week | On-site

Wages: $24/hr DOE 

This position is typically a 9am-5pm work schedule with required evening flexibility two to three days each week to meet with families, as needed. This position also requires some weekend availability such as one weekend each month to conduct the family classes with weekday schedule adjusted to accommodate.

Family Case Management:

• Provide case management to 10 to 12 families working on goals to reduce conflict and increase stability in the family.

• Support youth in creating their own goals that they want to work on with their family.

• Build relationships with community partners, support the Family Engagement team in collaborative work with families, and gather community resources for families in Snohomish County.

Other Responsibilities:

• Collaborate with coworkers and community partners to present parenting classes and support.

• Provide low-barrier support for families through phone calls and drop-in services.

• Provide referrals to other resources as needed.

• Collect needed demographics and other information from youth and their families and complete all data entry associated with family case management and drop-in sessions in a complete and timely manner.

• Support other Cocoon House programs to increase staff knowledge around family engagement as needed.

• Assist the Family Engagement team in training Cocoon House staff in best practices in working with families.

• A commitment to being a part of Cocoon House’s equity, diversity and inclusion work.

Benefits:

• Medical, Dental, and Vision health options with employer contribution

• Multilingual pay stipend

• 403(b) retirement plan

• 21 days of PTO accrued in first year

• 10 agency-recognized holidays

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings
  

Requirements

Skills needed to be successful in this role:

• Two years of experience working directly with parents or guardians of middle school and/or high school youth required.

• Bilingual English/Spanish Required.

• Effective communication skills.

• Strong at crisis de-escalation.

• Knowledge of issues facing young people, adolescent development, and strengths-based approaches in working with families.

• Individuals with lived experience are strongly encouraged to apply.

• Experience in facilitation preferred.
  

General:

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs

The Family Advocate role works with families to reduce conflict at home and prevent youth homelessness. They engage families in their homes and in the community to assess family strengths and needs and create goal plans to meet those needs. Family Advocates provide family case management with a total caseload of 10 to 12 families. Family Advocates also help facilitate parenting classes for parents and youth monthly. They also respond to community calls, collaborate with community partners, and work collaboratively across Cocoon House programs to ensure consistency of care for youth and families. 

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.  

Family Advocate Duties & Responsibilities

Full-Time 40 hrs/week | On-site

Wages: $24/hr DOE 

This position is typically a 9am-5pm work schedule with required evening flexibility two to three days each week to meet with families, as needed. This position also requires some weekend availability such as one weekend each month to conduct the family classes with weekday schedule adjusted to accommodate. 

Family Case Management:

• Provide case management to 10 to 12 families working on goals to reduce conflict and increase stability in the family.

• Support youth in creating their own goals that they want to work on with their family.

• Build relationships with community partners, support the Family Engagement team in collaborative work with families, and gather community resources for families in Snohomish County.

Other Responsibilities:

• Collaborate with coworkers and community partners to present parenting classes and support.

• Provide low-barrier support for families through phone calls and drop-in services.

• Provide referrals to other resources as needed.

• Collect needed demographics and other information from youth and their families and complete all data entry associated with family case management and drop-in sessions in a complete and timely manner.

• Support other Cocoon House programs to increase staff knowledge around family engagement as needed.

• Assist the Family Engagement team in training Cocoon House staff in best practices in working with families.

• A commitment to being a part of Cocoon House’s equity, diversity and inclusion work.

Benefits:

• Medical, Dental, and Vision health options with employer contribution

• Multilingual pay stipend

• 403(b) retirement plan

• 21 days of PTO accrued in first year

• 10 agency-recognized holidays

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

Requirements

Skills needed to be successful in this role:

• Two years of experience working directly with parents or guardians of middle school and/or high school youth required.

• Effective communication skills.

• Strong at crisis de-escalation.

• Knowledge of issues facing young people, adolescent development, and strengths-based approaches in working with families.

• Individuals with lived experience are strongly encouraged to apply.

• Experience in facilitation preferred.

• Bilingual English/Spanish preferred.

General:

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs

At Cocoon House, we empower young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. The Outreach Youth Support Staff, internally referred to as the Outreach Youth Counselor provides a safe and supportive environment for youth experiencing or at risk of homelessness at our youth drop-in center, U-Turn - promoting positive interactions, providing life skills, social skills and enrichment activities. The Outreach Youth Counselor provides needed information and referrals, linkages to needed services, and crisis intervention. This role has a focus on reducing involvement in youth violence; increasing youths’ abilities to access services to become more self-sufficient; and increasing supports in youths’ lives. The ideal candidate will have a passion for working with youth, knowledge of best practices in youth development, and a desire to make a positive difference in their lives.

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.

Outreach Youth Counselor Duties & Responsibilities:

Part-Time (20-25 hours a week) | On-site in Everett

Must have availability Fridays 1pm-7pm and Saturdays 9:30am-1:30 pm 

Additional shifts that need coverage (dependent on scheduling needs): Tuesday, Wednesday, Thursday 

Starting Wages: $21.50-23.50/hr depending on shift | +$1.50/hr pay differential for multi-lingual skills with additional paperwork

• Meet youths’ basic needs while building positive relationships with the youth to establish trust and support.

• Link youth to other Cocoon House programs including Advocates and Navigators for case management services.

• Conduct stationary outreach at Cocoon House U-turn Drop-In Resource Center to ensure all youth are aware of other Cocoon House services. 

• Cook and clean as scheduled and complete organizational or event planning projects as assigned by U-Turn Program Manager

• Support of all volunteers and community partners. 

• Collect and track data on services received throughout the shift and complete weekly data requirements to assist U-Turn Program. 

Benefits:

• Medical, Dental, and Vision health options with employer contribution*

• 403(b) retirement plan with agency match*

• 21 days PTO accrual in first year*

• 10 agency-recognized holidays

• Multilingual pay differential opportunities

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

*Benefits available for qualifying part-time and full-time employee statuses

Requirements

Skills needed to be successful in this role:

• At least 6 months of paid or volunteer experience with at risk youth or enrolled in a human services program. 

• Ability to diffuse escalated youth. 

• Ability to record and document information on forms as required for case planning and CPS reporting. 

• Familiarity with local services and how to access them. Ability to assess situations and gather pertinent information. 

• Ability to assess dangerous situations and access emergency services. 

• Ability to relate with youth and staff. 

• Ability to maintain boundaries with youth. 

• Must have the ability to work independently and as part of a team.

• Ability to assess and prioritize youths’ needs developmentally.

• Be able to assess emergencies and get proper support. 

• Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.

• Commitment to Agency’s mission and positive youth development model.

General:

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• 6 months minimum of experience working with youth

• Must attend weekly team meeting and weekly supervision

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs