Join Our Team

Since 1991, Cocoon House has been committed and working towards breaking the cycle of homelessness for teens, young people and their families throughout Snohomish County. The Youth Housing Case Manager is responsible for creating and implementing case plans for the youth in our emergency shelter program. The Case manager works with youth, their families, other Cocoon House programs and community resources to assist the youth in getting their needs met and supporting reunification when possible. The Case Managers play a vital role un engaging and support youth on a daily basis and helping them reach their fullest potential. 

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request. 

Youth Housing Case Manager Duties & Responsibilities:

Full-Time (Tuesday-Saturday)| On-site in Monroe 

Starting Wages: $22-24/hr depending on shift | +$1.50/hr pay differential for multi-lingual skills with additional paperwork

Must have weekend availability 

• Maintain a high level of supervision of youth in care, ensure safety at all times and help ensure youth are following program guidelines and expectations. 

• Fill out all logs as required for the shift worked (meds, logs, pass down, etc.). 

• Assist with transporting youth to school, appointments or recreational activities as needed. 

• Attend case plan meetings, all staff meetings, new employee orientation and RYC training. 

• Assist with taking pride in program by helping to assure cleanliness of the facility and program. As appropriate, assist youth with doing these household tasks with you and demonstrate it as a learning opportunity.

• As needed, help with facilitating intakes and exits of youth while on shift and complete the required date/documentation needed.

• Be able to dispense medications, help fill prescriptions as needed.

• Develop realistic long-term or transitional housing plans with residents when required.

• Make appropriate referrals for medical, dental, mental health, and chemical dependency needs. 

• Ensure that residents are following guidelines of program. Provide services and support during their stay.

• Meet weekly with the residents assigned to caseload.

• Understand all contracts that effect residents such as RSLP and HOPE.

• Attend community meetings and ability to direct wrap-around meetings with staff and youth.

• Communicate with staff regarding youth needs and case plan follow through. 

• Follow mandated reporter requirements by documenting incidents and calling CPS when appropriate. 

• Ability to exercise sensitivity in dealing with individuals of diverse socio-economic backgrounds, as well as individuals of diverse cultural and ethnic backgrounds.

• A willingness and commitment to be a part of our equity, diversity and inclusion journey. 

Benefits:

• Medical, Dental, and Vision health options with employer contribution*

• 403(b) retirement plan with agency match*

• 21 days PTO accrual in first year*

• 10 agency-recognized holidays

• Multilingual pay differential opportunities

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

Requirements

General:

• Bachelor’s degree in Human Services or related field of study

• Experience with at risk youth or enrolled in a human services program ability to diffuse escalated youth is preferred. 

• Ability to record and document information on forms as required for case planning and CPS reporting.  

• Be able to assess potentially dangerous situations, deescalate and access emergency services if needed. 

• Have the ability to build rapport and relate to youth and other staff while maintaining professional boundaries.

• Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices along with a commitment to the agency’s mission of equity, diversity and inclusion work. 

• Skills and ability to follow policies and procedures, maintain appropriate and professional boundaries. 

• Attention to detail and ability to track and input data and complete all necessary paperwork.

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• 6 months minimum of experience working with youth

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs

Since 1991, Cocoon House has been committed and working towards breaking the cycle of homelessness for teens, young people and their families throughout Snohomish County. The Youth Housing Case Manager, internally referred to as the Transitions Case Manager is responsible for creating and implementing case plans for the youth in Transitional Living Program for 16 and 17 year olds. As a key member of the Youth Housing team, the Case Manager works to ensure that youth in the Transitional Living Program are setting and maintaining progress toward goals in various domains including basic needs, life skills, education, employment, health, mental health, and substance use. You will be responsible for developing individualized plans to meet the needs of each youth, as well as providing guidance, advocacy, and professional support. The Case Manager should have a good understanding of the unique challenges facing youth in our community and be able to build strong relationships with them to ensure their success while maintaining healthy boundaries. 

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.

Youth Housing Case Manager Duties & Responsibilities

Full-Time | On-site in Everett 

Starting Wages: $23-25/hr | +$1.50/hr pay differential for multi-lingual skills with additional paperwork

Must have weekend & evening availability 

• Maintain a high level of supervision of youth in care, ensure safety at all times and help ensure youth are following program guidelines and expectations. 

• Develop and manage individualized case plans for youth residents in the Transitional Living Program through ongoing meetings and check ins

• Facilitate and coordinate communication between clients, family members, providers, and other agencies

• Make appropriate referrals for medical, dental, health, and substance use needs

• De-escalate and provide crisis intervention with clients

• Assist clients in accessing services and resources

• Maintain accurate and up-to-date client records

• Follow mandated reporter requirements through documentation of incidents and calling CPS appropriately

• Ensure that clients are following guidelines of the program

• Collaborate with fellow staff and partners regarding youth needs and case plan follow through

• Attend community meetings and direct wrap around meeting with staff and youth

• Transport youth to appointments as needed

• Participate in on-call rotation

Benefits:

• Medical, Dental, and Vision health options with employer contribution*

• 403(b) retirement plan with agency match*

• 21 days PTO accrual in first year*

• 10 agency-recognized holidays

• Multilingual pay differential opportunities

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

Requirements

General:

• Bachelor’s degree in Human  Services or related field of study

• Experience with at risk youth or enrolled in a human services program ability to diffuse escalated youth is preferred. 

• Ability to record and document information on forms as required for case planning and CPS reporting.       

• Be able to assess potentially dangerous situations, deescalate and access emergency services if needed. 

• Have the ability to build rapport and relate to youth and other staff while maintaining professional boundaries.

• Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices along with a commitment to the agency’s mission of equity, diversity and inclusion work. 

• Skills and ability to follow policies and procedures, maintain appropriate and professional boundaries. 

• Attention to detail and ability to track and input data and complete all necessary paperwork.

• This is a 24-hour staffed facility. The Case Manager will be required to work some nights and/or weekends, dependent on program shifts and Agency needs. 

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• 6 months minimum of experience working with youth

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs

At Cocoon House, we empower young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. As a Youth Housing Support Staff, internally referred to as a Residential Youth Counselor, you will be responsible for providing a safe and supportive environment for teens in the care of Cocoon House, promoting positive interaction, providing life skills, social skills, and other enrichment activities at our Transitional Living Program located in Everett and Emergency Shelter located in Monroe. Youth Housing Support Staff have the opportunity to build supportive relationships with clients and model healthy boundaries while working alongside them in a residential setting. The ideal candidate will have a passion for working with youth, knowledge of best practices in youth development, and a desire to make a positive difference in their lives. If this sounds like you, we would love to hear from you.

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.

Youth Housing Support Staff Duties & Responsibilities

Full-Time, Part-Time, On-Call/Relief Hours Available | On-site in Everett & Monroe locations

Starting Wages: $21-23/hr depending on shift | +$1.50/hr pay differential for multi-lingual skills with additional paperwork

Must have weekend availability

• Build supportive relationship with youth and staff with a positive and collaborative approach.

• Maintain and model healthy and safe boundaries with youth.

• Accept a variety of lifestyles, behaviors, and cultural and spiritual practices.

• Assess emergency situations, gather pertinent information, and provide proper support.

• Follow mandating reporting and licensing policies and procedures.

• De-escalate youth in crises and utilize anti-racist, inclusive, equity-based, and trauma-informed care in all of their work.

• Process intakes and exits for youth, provide orientation to incoming youth to the program, and enter required data for proper recordkeeping.

• Partner with case managers to support youth case plans and interact with you in alignment with their established plans. This includes communicating with fellow staff regarding the plan and maintaining appropriate logs and forms with updated information.

• Supervise youth in the program and ensure safety while holding youth accountable to policies, guidelines,      and rules by assigning appropriate consequences in collaboration with fellow staff.

• Assisting, demonstrating, and teaching youth household tasks.

• Maintain cleanliness of facilities.

• Provide meals including grocery shopping, planning, and cooking.

• Arrange appointments, fill prescriptions, and dispense medication for youth.

• Communicate with other providers to assure youth are following through with their commitments.

• Respond to community calls, drop-ins, and referrals with appropriate information and directions.

• Participate in enrichment activities programming and planning with fellow staff.

• Provide information and directions for off-site services to youth.

• Transport youth to appointments as needed.

Benefits:

• Medical, Dental, and Vision health options with employer contribution*

• 403(b) retirement plan with agency match*

• 21 days PTO accrual in first year*

• 10 agency-recognized holidays

• Multilingual pay differential opportunities

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

*Benefits available for qualifying part-time and full-time employee statuses

Requirements

General:

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• 6 months minimum of experience working with youth

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs

Apply here!

At Cocoon House, we empower young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. As an OvernightYouth Housing Support Staff, internally referred to as a Residential Youth Counselor, you will be responsible for providing a safe and supportive environment for teens in the care of Cocoon House, promoting positive interaction, providing life skills, social skills, and other enrichment activities primarily at the Emergency Shelter located in Monroe and occasionally at the Transitional Living Program located in Everett. Youth Housing Support Staff have the opportunity to build supportive relationships with clients and model healthy boundaries while working alongside them in a residential setting. The ideal candidate will have a passion for working with youth, knowledge of best practices in youth development, and a desire to make a positive difference in their lives. If this sounds like you, we would love to hear from you.

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.

Overnight Youth Housing Support Staff Duties & Responsibilities

Full-Time, Part-Time, On-Call/Relief Hours Available | On-site in Monroe & Everett locations

Starting Wages: $21-23/hr depending on shift | +$1.50/hr pay differential for multi-lingual skills with additional paperwork

Must have weekend availability

• Build supportive relationship with youth and staff with a positive and collaborative approach.

• Maintain and model healthy and safe boundaries with youth.

• Accept a variety of lifestyles, behaviors, and cultural and spiritual practices.

• Assess emergency situations, gather pertinent information, and provide proper support.

• Follow mandating reporting and licensing policies and procedures.

• De-escalate youth in crises and utilize anti-racist, inclusive, equity-based, and trauma-informed care in all of their work.

• Process intakes and exits for youth, provide orientation to incoming youth to the program, and enter required data for proper recordkeeping.

• Partner with case managers to support youth case plans and interact with you in alignment with their established plans. This includes communicating with fellow staff regarding the plan and maintaining appropriate logs and forms with updated information.

• Supervise youth in the program and ensure safety while holding youth accountable to policies, guidelines, and rules by assigning appropriate consequences in collaboration with fellow staff.

• Assisting, demonstrating, and teaching youth household tasks.

• Maintain cleanliness of facilities.

• Provide meals including grocery shopping, planning, and cooking.

• Arrange appointments, fill prescriptions, and dispense medication for youth.

• Communicate with other providers to assure youth are following through with their commitments.

• Respond to community calls, drop-ins, and referrals with appropriate information and directions.

• Participate in enrichment activities programming and planning with fellow staff.

• Provide information and directions for off-site services to youth.

• Transport youth to appointments as needed.

Benefits:

• Medical, Dental, and Vision health options with employer contribution*

• 403(b) retirement plan with agency match*

• 21 days PTO accrual in first year*

• 10 agency-recognized holidays

• Multilingual pay differential opportunities

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

*Benefits available for qualifying part-time and full-time employee statuses

Requirements

General:

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• 6 months minimum of experience working with youth

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs

Apply here!

Cocoon House’s Snohomish Young Adult Housing (SYAH) program provides a minimum of 17 rapid rehousing units to unhoused young adults ages 18-24. Participants have the option to move into an agency-held transitional housing unit while engaged in housing search, though it is not a requirement. Once a housing unit is secured, the program covers rent initially and gradually decreases our portion as the participant increases their income and stability and pays a higher portion of their rent. Throughout the program, program staff and participants work together on short- and long-term employment and education goals, with the ultimate goal of housing stability at program exit.

The Young Adult Case Manager, internally referred to as the Snohomish Young Adult Housing (SYAH) Case Manager works one-on-one with 12-15 young adults in order to support them through the different stages of this program. This position builds rapport with participants and local landlords/property managers to support the housing and lease-up process, ensuring housing meets all applicable program standards. The case manager then continues to support participants in the logistical and practical aspects of renting and maintaining an apartment and helping to secure pathways to long-term financial, medical, legal and emotional stability.

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request. 

Snohomish Young Adult Housing (SYAH) Case Manager Duties & Responsibilities

Full-Time (Monday-Friday)| On-site in Everett, Snohomish County

Starting Wages: $21-23/hr depending on shift | +$1.50/hr pay differential for multi-lingual skills with additional paperwork

• Establish and maintain a safe, welcoming environment for transitional housing participants.

• Support program participants in housing search process, including completing pre-leasing inspections and certifications as required by program policy.

• Assist participants in creating and working toward a goal plan, with emphasis on long-term stability.

• Work in collaboration with the other members of the SYAH team to support program participants’ housing stability.

• Find and connect participants to needed support services in Snohomish County to facilitate long-term stabilization, ensuring participants are able to maintain housing stability independent of Cocoon House staff support. Provide mobile case management as appropriate to support connection to needed services.

• Facilitate payments to landlords for program participants’ apartments according to graduated rent subsidy model.

• Maintain accurate client records in Cocoon House’s Caseworthy database with timely data entry. Uphold confidentiality in all activities.

• Collaborate with Peer Leader and Program Manager to create programs that are truly driven by and focused on clients.

• Attend meetings as required at program, agency, and community levels.

• Approach work with program participants with a harm reduction and trauma-informed lens.

Benefits:

• Medical, Dental, and Vision health options with employer contribution*

• 403(b) retirement plan with agency match*

• 21 days PTO accrual in first year*

• 10 agency-recognized holidays

• Multilingual pay differential opportunities

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings
   

Requirements

General:

• Strong organizational and time management skills

• Dedication to advocating for and working with individuals experiencing homelessness and instability.

• Applicants with lived experience strongly encouraged to apply

• Flexibility to adjust schedule to meet client needs, including working the occasional weekend or evening

• Open commitment to serving, supporting, accepting and collaborating with individuals of all races, ages, genders, backgrounds, political opinions and beliefs, sexual orientations, criminal histories, citizenship or marital statuses and religious beliefs. 

• Bilingual applicants strongly encouraged to apply

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• 1 year minimum of experience working with youth or young adults experiencing homelessness

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs

The Young Adult Peer Navigator, internally referred to as the Snohomish Young Adult Housing (SYAH) Peer Navigator is responsible for building healthy, supportive relationships with program participants and assisting Cocoon House staff with providing supportive services to all program participants. A Peer Navigator is someone who has experience navigating the challenges and barriers of young people experiencing homelessness or housing instability, and is able to use that experience to help guide program participants that are having a similar experience. In this role, the Peer Navigator acts as a point of connection between other Cocoon House staff and the similarly-aged program participants with whom the Peer Navigator may have life experiences in common.

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.  

Snohomish Young Adult Housing (SYAH) Peer Navigator Duties & Responsibilities

Part-time 20 hours per week| On-site in Everett, Snohomish County

Starting Wages: $21-23/hr | +$1.50/hr pay differential for multi-lingual skills with additional paperwork

• Act as a unique avenue for communication with program participants with regular check-ins.

• Assist in establishing and maintaining a safe and welcoming environment for transitional housing participants.

• Work in collaboration with case managers in achieving program goals and providing supportive services, including addressing chemical dependency, mental health, employment, education, financial, housing and documentation needs.

• Assist program participants in navigating the challenges associated with attaining and maintaining housing stability. This can include providing or helping young adults connect to socio-emotional support as well as offering advice on practical life skills and positive youth development.

• Input accurate data and case notes following meetings with clients.

• Provide insight on how to make and maintain the program so it is driven and focused on participants.

Benefits:

• Medical, Dental, and Vision health options with employer contribution*

• 403(b) retirement plan with agency match*

• 21 days PTO accrual in first year*

• 10 agency-recognized holidays

• Multilingual pay differential opportunities

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

Requirements

General:

• First-hand experience of the challenges faced by individuals experiencing homelessness (such as housing instability, financial strain, familial conflict, legal difficulties, chemical dependency, etc.)

• First-hand experience or knowledge of the following systems or programs: shelters, transitional housings, justice, foster care, behavioral health, McKinney-Vento, or other related systems or programs

• Professional competency, including strong organization, time management, teamwork and adaptability

• Enthusiasm for working with and supporting others

• Openness to adapting strategies and approaches to work to constantly seek ways to better support program participants

• Have the ability to build rapport and relate to youth and other staff while maintaining professional boundaries.

• Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices along with a commitment to the agency’s mission of equity, diversity and inclusion work. 

• Skills and ability to follow policies and procedures, maintain appropriate and professional boundaries. 

• Attention to detail and ability to track and input data and complete all necessary paperwork.

• The youth served in this position are between 18 – 24 years of age, and as a bona fide occupational qualification for the Peer Navigator the candidate must also be in the same age range of 21 – 24.

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• 6 months of experience working with youth preferred

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs

The Youth Engagement Team (Yet) Peer Navigator is responsible for building healthy, supportive relationships with program participants and assisting Cocoon House staff with providing supportive services to all program participants. A YET Peer Navigator is someone who has experience navigating the challenges and barriers of experiencing homelessness or housing instability and is able to use that experience to help guide program participants that are having a similar experience. In this role, the Peer Navigator acts as a point of connection between other Cocoon House staff and the similarly aged program participants with whom the Peer Leader may have life experiences in common.

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.   

YET Peer Navigator Duties & Responsibilities:

Part-Time 20 hrs/week | On-site

Wages: $21-23/hr DOE | +$1.50/hr pay differential for multi-lingual skills with additional paperwork

• Act as a unique avenue for communication with program participants, including regular check-ins.

• Assist navigators in achieving program goals and providing supportive services, including addressing chemical dependency, mental health, employment, education, financial, housing and documentation needs.

• Assist program participants in navigating the challenges associated with homelessness and their current/previous system involvement (juvenile justice, foster care, behavioral health, and McKinney-Vento). This can include providing or helping youth connect to socio-emotional support as well as offering advice on practical life skills and positive youth development.

Benefits:

•  Medical, Dental, and Vision health options with employer contribution

•  Multilingual pay stipend

•  403(b) retirement plan

•  21 days of PTO accrued in first year

•  10 agency-recognized holidays

•  Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

Requirements

Skills needed to be successful in this role: 

• Lived Experience: Demonstrated first-hand experience with challenges faced by individuals experiencing homelessness, such as housing instability, financial strain, familial conflict, legal difficulties, and chemical dependency.

• System Knowledge: Familiarity with systems or programs such as juvenile justice, foster care, behavioral health, or McKinney-Vento.

• Relationship Building: Exceptional skills in building relationships, demonstrating tolerance and empathy toward individuals from diverse backgrounds and cultures.

• Professional Competency: Strong organizational skills, time management, teamwork, and adaptability, maintaining professionalism in a dynamic environment.

• Passion for Support: Genuine enthusiasm for working alongside and supporting others.

• Adaptability and Innovation: Willingness to adapt personal and organizational strategies to continuously enhance support for program participants, in alignment with Cocoon House’s mission.

• Peer Leadership: The youth served in this role are between the ages of 18 and 24. As a bona fide occupational qualification for the peer leader position, the candidate must be within the age range of 21 to 24.

General:

•   High school diploma/GED or high school equivalency

•   Must be 21 years of age or older

•   DCYF background clearance

•   Acceptable driver's abstract with no more than 2 violations within last 3 years

•   Possess a valid driver's license, auto insurance, and reliable transportation

Physical:

•   Ability to effectively communicate with all internal and external clients

•   Be able to hear voices and alarms.

•   Ability to read and comprehend a variety of materials

•   Ability to operate phone, computer, and record information for files and logs

•   Must be able to lift up to 50 Ibs

•   Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

•   Go up and down stairs