Join Our Team

At Cocoon House, we empower young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. As a Youth Housing Support Staff, internally referred to as a Residential Youth Counselor, you will be responsible for providing a safe and supportive environment for teens in the care of Cocoon House, promoting positive interaction, providing life skills, social skills, and other enrichment activities at our Transitional Living Program located in Everett and Emergency Shelter located in Monroe. Youth Housing Support Staff have the opportunity to build supportive relationships with clients and model healthy boundaries while working alongside them in a residential setting. The ideal candidate will have a passion for working with youth, knowledge of best practices in youth development, and a desire to make a positive difference in their lives. If this sounds like you, we would love to hear from you.

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.

Youth Housing Support Staff Duties & Responsibilities

Full-Time, Part-Time, On-Call/Relief Hours Available | On-site in Everett & Monroe locations

Starting Wages: $21-23/hr depending on shift | +$1.50/hr pay differential for multi-lingual skills with additional paperwork

Must have weekend availability

• Build supportive relationship with youth and staff with a positive and collaborative approach.

• Maintain and model healthy and safe boundaries with youth.

• Accept a variety of lifestyles, behaviors, and cultural and spiritual practices.

• Assess emergency situations, gather pertinent information, and provide proper support.

• Follow mandating reporting and licensing policies and procedures.

• De-escalate youth in crises and utilize anti-racist, inclusive, equity-based, and trauma-informed care in all of their work.

• Process intakes and exits for youth, provide orientation to incoming youth to the program, and enter required data for proper recordkeeping.

• Partner with case managers to support youth case plans and interact with you in alignment with their established plans. This includes communicating with fellow staff regarding the plan and maintaining appropriate logs and forms with updated information.

• Supervise youth in the program and ensure safety while holding youth accountable to policies, guidelines,      and rules by assigning appropriate consequences in collaboration with fellow staff.

• Assisting, demonstrating, and teaching youth household tasks.

• Maintain cleanliness of facilities.

• Provide meals including grocery shopping, planning, and cooking.

• Arrange appointments, fill prescriptions, and dispense medication for youth.

• Communicate with other providers to assure youth are following through with their commitments.

• Respond to community calls, drop-ins, and referrals with appropriate information and directions.

• Participate in enrichment activities programming and planning with fellow staff.

• Provide information and directions for off-site services to youth.

• Transport youth to appointments as needed.

Benefits:

• Medical, Dental, and Vision health options with employer contribution*

• 403(b) retirement plan with agency match*

• 21 days PTO accrual in first year*

• 10 agency-recognized holidays

• Multilingual pay differential opportunities

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

*Benefits available for qualifying part-time and full-time employee statuses

Requirements

General:

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• 6 months minimum of experience working with youth

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs

Apply here!

At Cocoon House, we empower young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. As an OvernightYouth Housing Support Staff, internally referred to as a Residential Youth Counselor, you will be responsible for providing a safe and supportive environment for teens in the care of Cocoon House, promoting positive interaction, providing life skills, social skills, and other enrichment activities primarily at the Emergency Shelter located in Monroe and occasionally at the Transitional Living Program located in Everett. Youth Housing Support Staff have the opportunity to build supportive relationships with clients and model healthy boundaries while working alongside them in a residential setting. The ideal candidate will have a passion for working with youth, knowledge of best practices in youth development, and a desire to make a positive difference in their lives. If this sounds like you, we would love to hear from you.

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.

Overnight Youth Housing Support Staff Duties & Responsibilities

Full-Time, Part-Time, On-Call/Relief Hours Available | On-site in Monroe & Everett locations

Starting Wages: $21-23/hr depending on shift | +$1.50/hr pay differential for multi-lingual skills with additional paperwork

Must have weekend availability

• Build supportive relationship with youth and staff with a positive and collaborative approach.

• Maintain and model healthy and safe boundaries with youth.

• Accept a variety of lifestyles, behaviors, and cultural and spiritual practices.

• Assess emergency situations, gather pertinent information, and provide proper support.

• Follow mandating reporting and licensing policies and procedures.

• De-escalate youth in crises and utilize anti-racist, inclusive, equity-based, and trauma-informed care in all of their work.

• Process intakes and exits for youth, provide orientation to incoming youth to the program, and enter required data for proper recordkeeping.

• Partner with case managers to support youth case plans and interact with you in alignment with their established plans. This includes communicating with fellow staff regarding the plan and maintaining appropriate logs and forms with updated information.

• Supervise youth in the program and ensure safety while holding youth accountable to policies, guidelines, and rules by assigning appropriate consequences in collaboration with fellow staff.

• Assisting, demonstrating, and teaching youth household tasks.

• Maintain cleanliness of facilities.

• Provide meals including grocery shopping, planning, and cooking.

• Arrange appointments, fill prescriptions, and dispense medication for youth.

• Communicate with other providers to assure youth are following through with their commitments.

• Respond to community calls, drop-ins, and referrals with appropriate information and directions.

• Participate in enrichment activities programming and planning with fellow staff.

• Provide information and directions for off-site services to youth.

• Transport youth to appointments as needed.

Benefits:

• Medical, Dental, and Vision health options with employer contribution*

• 403(b) retirement plan with agency match*

• 21 days PTO accrual in first year*

• 10 agency-recognized holidays

• Multilingual pay differential opportunities

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

*Benefits available for qualifying part-time and full-time employee statuses

Requirements

General:

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• 6 months minimum of experience working with youth

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs

Apply here!

The Facilities Technician must be detail-oriented, and possess effective communication and problem-solving skills. A working knowledge of electrical, plumbing, HVAC, carpentry and equipment repairs is necessary to meet the needs of this position. This Facilities Technician is responsible for regular building maintenance, oversight and planning. Responsible for general cleaning, painting, repairing and landscaping as required. The person filling this position takes pride in the Cocoon House community and ensures an excellent facilities environment for youth, staff, and those visiting. This person will embrace the vision and mission of Cocoon House and understands how this position contributes to a positive organizational culture.

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request. 

Facilities Technician Duties & Responsibilities:

Temporary Full-Time | On-site in Monroe & Everett locations

Starting Wages: $21-24/hr | +$1.50/hr pay differential for multi-lingual skills with additional paperwork

• Must be able to work occasional flexible hours and respond to after-hours emergencies as needed.

• Assesses property maintenance needs including (but not limited to) multiple buildings, their grounds, and equipment; multiple vehicles; and prioritizes accordingly, develops a schedule to complete tasks, and performs and/or schedules the maintenance.

• Maintain overall cleanliness of common spaces of HUB property.

• Create and maintain maintenance best practices, policies, and procedures, such as preventive maintenance, safety inspections, key control and work order processes.

• Communicates and partners with operations and leadership teams and collaborates on long-term solution recommendations. 

• Maintains weekly updates and administers on-line Maintenance Tracking software.

• Prioritizes requests appropriately and handles them expeditiously.

• Vendor management, including annual certification scheduling.

• Assures appropriate safety methods and standards are used, including appropriate storage of all chemicals, tools, supplies, and equipment.

• Oversees facility improvement projects, including volunteer groups in collaboration with the Volunteer Manager.

• Orders and inventories facility supplies.

• Performs minor electrical maintenance to include, but not be limited to, replacement or repair of fixtures (wall switches and outlets, incandescent and fluorescent bulbs and tubes, ballast, sockets, fuses, minor appliances, cords, etc.) using appropriate hand, power and specialty tools.

• Performs minor plumbing maintenance (replacement or repair of leaks in drains and faucets, unclogging of drains, trenching and laying new lines, replacing drain hoses on washers and similar devices, etc.).

• Performs minor painting, carpentry and masonry work (preparing surfaces and using brush, sprayer, or roller to apply paints, stains, and varnishes, hanging doors, fitting locks and handles, etc.).

• Performs routine custodial services, both interior and exterior at the HUB.

• Seasonal maintenance of landscaping at all sites.

• Reconfigures, installs, positions, and remounts modular offices and space (furniture, wall panels, work surfaces, storage bins, lighting, file cabinets, etc.) to accommodate user needs and maximize office space using various hand, power and specialty tools, dollies and hand trucks.

• Prepares the surfaces and paints various structures and equipment (walls, refrigerators, evaporative coolers, floors, roofs, doors, restroom facilities, etc.) to preserve wood and metal parts from corrosion and maintain a safe, comfortable working environment using various painting equipment and related tools (sprayers, rollers, brushes, thinners, etc.).

• Performs vehicle preventive maintenance (replacement of light bulbs, tire pressure checks, oil changes, windshield wipers, engine oils, safety devices etc.).

• Other duties as assigned.

Requirements

General:

• 2+ years’ experience in general building and grounds maintenance; including basic plumbing, knowledge of Ecolab products or similar, supply ordering and organization, landscape/grounds keeping, HVAC, security, fire system upkeep, vehicle maintenance, commercial kitchen compliance, and overseeing multiple locations.

• Experience working in Organizations experiencing rapid growth and expansion a plus.

• Capable of managing a facility database where facility and grounds requests are submitted.

• Ability to use common tools (hammer, drill, diagnostic meters, etc.).

• Demonstrable knowledge of OSHA requirements.

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• 6 months minimum of experience working with youth

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

Physical:

• Ability to effectively communicate with all internal and external clients.

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials.

• Ability to operate phone, computer, and record information for files and logs.

• Must be able to lift up to 50 Ibs.

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs.