CAREERS

WITH PURPOSE

Women at community event smiling and supporting youth programs in Snohomish County

JOIN OUR TEAM

We’re always seeking passionate team members committed to youth success.

If you’re 21 or older, can pass a DCYF background check, and are excited to make a difference, we invite you to explore our career opportunities below.

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request. 

Youth Housing

  • At Cocoon House, we empower young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. As an On-Call Youth Housing Support Staff, internally referred to as a Residential Youth Counselor, you will be responsible for providing a safe and supportive environment for teens in the care of Cocoon House, promoting positive interaction, providing life skills, social skills, and other enrichment activities at our Transitional Living Program located in Everett and Emergency Shelter located in Monroe. Youth Housing Support Staff have the opportunity to build supportive relationships with clients and model healthy boundaries while working alongside them in a residential setting. The ideal candidate will have a passion for working with youth, knowledge of best practices in youth development, and a desire to make a positive difference in their lives. If this sounds like you, we would love to hear from you.


    Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.


    Youth Housing Support Staff Duties & Responsibilities:

    On-Call/Relief Hours Available | On-site in Everett & Monroe locations

    Both programs are 24/7 and have three shifts. Please note that certain shifts may not be available at the time you apply for the role. 

    Those set shifts are:

    • Day - 8:00am to 4:00pm

    • Swing - 3:30pm to 11:30pm

    • Overnight -11:00pm to 8:30am

    Starting Wages: $21-23/hr depending on shift | +$1.50/hr pay differential for multi-lingual skills with additional paperwork

    Must have weekend availability

    • Build supportive relationship with youth and staff with a positive and collaborative approach.

    • Maintain and model healthy and safe boundaries with youth.

    • Accept a variety of lifestyles, behaviors, and cultural and spiritual practices.

    • Assess emergency situations, gather pertinent information, and provide proper support.

    • Follow mandating reporting and licensing policies and procedures.

    • De-escalate youth in crises and utilize anti-racist, inclusive, equity-based, and trauma-informed care in all of their work.

    • Process intakes and exits for youth, provide orientation to incoming youth to the program, and enter required data for proper recordkeeping.

    • Partner with case managers to support youth case plans and interact with you in alignment with their established plans. This includes communicating with fellow staff regarding the plan and maintaining appropriate logs and forms with updated information.

    • Supervise youth in the program and ensure safety while holding youth accountable to policies, guidelines, and rules by assigning appropriate consequences in collaboration with fellow staff.

    • Assisting, demonstrating, and teaching youth household tasks.

    • Maintain cleanliness of facilities.

    • Provide meals including grocery shopping, planning, and cooking.

    • Arrange appointments, fill prescriptions, and dispense medication for youth.

    • Communicate with other providers to assure youth are following through with their commitments.

    • Respond to community calls, drop-ins, and referrals with appropriate information and directions.

    • Participate in enrichment activities programming and planning with fellow staff.

    • Provide information and directions for off-site services to youth.

    • Transport youth to appointments as needed.

    Requirements

    General:

    • High school diploma/GED or high school equivalency

    • Must be 21 years of age or older

    • 6 months minimum of experience working with youth

    • Must attend weekly team meeting and bi-weekly supervision

    • DCYF background clearance

    • Acceptable driver's abstract with no more than 2 violations within last 3 years

    • Possess a valid driver's license, auto insurance, and reliable transportation

    Physical:

    • Ability to effectively communicate with all internal and external clients

    • Be able to hear voices and alarms.

    • Ability to read and comprehend a variety of materials

    • Ability to operate phone, computer, and record information for files and logs

    • Must be able to lift up to 50 Ibs

    • Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

    • Go up and down stairs

  • At Cocoon House, we empower young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. As a Youth Housing Support Staff, internally referred to as a Residential Youth Counselor, you will be responsible for providing a safe and supportive environment for teens in the care of Cocoon House, promoting positive interaction, providing life skills, social skills, and other enrichment activities at our Transitional Living Program located in Everett and Emergency Shelter located in Monroe. Youth Housing Support Staff have the opportunity to build supportive relationships with clients and model healthy boundaries while working alongside them in a residential setting. The ideal candidate will have a passion for working with youth, knowledge of best practices in youth development, and a desire to make a positive difference in their lives. If this sounds like you, we would love to hear from you.


    Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.


    Youth Housing Support Staff Duties & Responsibilities:

    Full-Time, Part-Time | On-site in Monroe

    • Swing - 3:30pm to 11:30pm

    Starting Wages: $21/hr | +$1.50/hr pay differential for multi-lingual skills with additional paperwork

    Must have weekend availability

    • Build supportive relationship with youth and staff with a positive and collaborative approach.

    • Maintain and model healthy and safe boundaries with youth.

    • Accept a variety of lifestyles, behaviors, and cultural and spiritual practices.

    • Assess emergency situations, gather pertinent information, and provide proper support.

    • Follow mandating reporting and licensing policies and procedures.

    • De-escalate youth in crises and utilize anti-racist, inclusive, equity-based, and trauma-informed care in all of their work.

    • Process intakes and exits for youth, provide orientation to incoming youth to the program, and enter required data for proper recordkeeping.

    • Partner with case managers to support youth case plans and interact with you in alignment with their established plans. This includes communicating with fellow staff regarding the plan and maintaining appropriate logs and forms with updated information.

    • Supervise youth in the program and ensure safety while holding youth accountable to policies, guidelines, and rules by assigning appropriate consequences in collaboration with fellow staff.

    • Assisting, demonstrating, and teaching youth household tasks.

    • Maintain cleanliness of facilities.

    • Provide meals including grocery shopping, planning, and cooking.

    • Arrange appointments, fill prescriptions, and dispense medication for youth.

    • Communicate with other providers to assure youth are following through with their commitments.

    • Respond to community calls, drop-ins, and referrals with appropriate information and directions.

    • Participate in enrichment activities programming and planning with fellow staff.

    • Provide information and directions for off-site services to youth.

    • Transport youth to appointments as needed.

    Benefits:

    • Medical, Dental, and Vision health options with employer contribution*

    • 403(b) retirement plan with agency match*

    • 21 days PTO accrual in first year*

    • 10 agency-recognized holidays

    • Multilingual pay differential opportunities

    • Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

    *Benefits available for qualifying part-time and full-time employee statuses

    Requirements

    General:

    • High school diploma/GED or high school equivalency

    • Must be 21 years of age or older

    • 6 months minimum of experience working with youth

    • Must attend weekly team meeting and bi-weekly supervision

    • DCYF background clearance

    • Acceptable driver's abstract with no more than 2 violations within last 3 years

    • Possess a valid driver's license, auto insurance, and reliable transportation

    Physical:

    • Ability to effectively communicate with all internal and external clients

    • Be able to hear voices and alarms.

    • Ability to read and comprehend a variety of materials

    • Ability to operate phone, computer, and record information for files and logs

    • Must be able to lift up to 50 Ibs

    • Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

    • Go up and down stairs

  • At Cocoon House, we empower young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. As a Youth Housing Support Staff, internally referred to as a Residential Youth Counselor, you will be responsible for providing a safe and supportive environment for teens in the care of Cocoon House, promoting positive interaction, providing life skills, social skills, and other enrichment activities at our Emergency Shelter located in Monroe. Youth Housing Support Staff have the opportunity to build supportive relationships with clients and model healthy boundaries while working alongside them in a residential setting. The ideal candidate will have a passion for working with youth, knowledge of best practices in youth development, and a desire to make a positive difference in their lives. If this sounds like you, we would love to hear from you.


    Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.


    Overnight Youth Housing Support Staff Duties & Responsibilities:

    Part-Time Overnight - Wednesday, Thursday -11:00pm to 8:30am | On-site in Monroe 

    Starting Wages: $23/hr | +$1.50/hr pay differential for multi-lingual skills with additional paperwork

    • Build supportive relationship with youth and staff with a positive and collaborative approach.

    • Maintain and model healthy and safe boundaries with youth.

    • Accept a variety of lifestyles, behaviors, and cultural and spiritual practices.

    • Assess emergency situations, gather pertinent information, and provide proper support.

    • Follow mandating reporting and licensing policies and procedures.

    • De-escalate youth in crises and utilize anti-racist, inclusive, equity-based, and trauma-informed care in all of their work.

    • Process intakes and exits for youth, provide orientation to incoming youth to the program, and enter required data for proper recordkeeping.

    • Partner with case managers to support youth case plans and interact with you in alignment with their established plans. This includes communicating with fellow staff regarding the plan and maintaining appropriate logs and forms with updated information.

    • Supervise youth in the program and ensure safety while holding youth accountable to policies, guidelines, and rules by assigning appropriate consequences in collaboration with fellow staff.

    • Assisting, demonstrating, and teaching youth household tasks.

    • Maintain cleanliness of facilities.

    • Provide meals including grocery shopping, planning, and cooking.

    • Arrange appointments, fill prescriptions, and dispense medication for youth.

    • Communicate with other providers to assure youth are following through with their commitments.

    • Respond to community calls, drop-ins, and referrals with appropriate information and directions.

    • Participate in enrichment activities programming and planning with fellow staff.

    • Provide information and directions for off-site services to youth.

    • Transport youth to appointments as needed.

     

    Benefits:

    • Medical, Dental, and Vision health options with employer contribution*

    • 403(b) retirement plan with agency match*

    • 21 days PTO accrual in first year*

    • 10 agency-recognized holidays

    • Multilingual pay differential opportunities

    • Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

    *Benefits available for qualifying part-time and full-time employee statuses

    Requirements

    General:

    • High school diploma/GED or high school equivalency

    • Must be 21 years of age or older

    • 6 months minimum of experience working with youth

    • Must attend weekly team meeting and bi-weekly supervision

    • DCYF background clearance

    • Acceptable driver's abstract with no more than 2 violations within last 3 years

    • Possess a valid driver's license, auto insurance, and reliable transportation

    Physical:

    • Ability to effectively communicate with all internal and external clients

    • Be able to hear voices and alarms.

    • Ability to read and comprehend a variety of materials

    • Ability to operate phone, computer, and record information for files and logs

    • Must be able to lift up to 50 Ibs

    • Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

    • Go up and down stairs

  • The Youth Housing Summer Activities Intern will partner with the Youth Housing team to plan, coordinate, and execute summer activities for clients in the Youth Housing programs. The internship opportunity prioritizes learning to develop engaging programs aligned with budget, contract, and licensing requirements while building experience through the practical application of those skills. Additionally, the Youth Housing Summer Activities Intern is encouraged to think creatively to meet requirements and encourage participation from youth in the programs. Ideal candidates will have strengths in attention to detail, organization, and follow through with an openness to learning and receiving coaching as part of their internship experience.

    Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request. 

     

    Youth Housing Summer Activities Intern Duties & Responsibilities:

    Intern Temporary Non-exempt | On-site in Everett

    Starting Wages: $19/hr | 20 hours per week up to 12 weeks from mid-May to mid-August

    • Create summer plan of activities for youth clients with guidance and support from Senior Program Manager and youth input

    • Manage budget with oversight from Senior Program Manager and Director

    • Coordinate with community partners to schedule activities and meals via phone call, email, and in-person meetings

    • Create meal schedule for all activity days in partnership with staff across the agency

    • Create and distribute communications to youth housing staff and clients regarding upcoming activities

    • Prepare on-site spaces and support partners during scheduled activities

    • Additional duties as assigned in relation to summer activities and learning opportunities

    Requirements

    General:

    • Must be 21 years of age or older

    • Must be able to pass DCYF background check

    • Acceptable driver's abstract with no more than 2 violations within last 3 years

    • Possess a valid driver's license, auto insurance, and reliable transportation

    • Ability to commit to a 12-week internship through the summer

    • Exemplifies Cocoon House’s vision, mission, and values

    • Displays the ability to connect and communicate with diverse groups of partners, vendors, donors, and staff

    • Demonstrated commitment to and experience with youth services

    Physical:

    • Ability to effectively communicate with all internal and external clients

    • Be able to hear voices and alarms.

    • Ability to read and comprehend a variety of materials

    • Ability to operate phone, computer, and record information for files and logs

    • Must be able to lift up to 50 Ibs

    • Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

    • Go up and down stairs

Outreach

  • The U-turn Program Coordinator will manage the day-to-day operations at Cocoon’s House’s U-turn Teen Resource Center, a low barrier drop-in center for youth and young adults experiencing homelessness. This position will work alongside other outreach staff to assist youth in getting their emergent needs met in a safe space. The U-Turn Coordinator is responsible for: referrals to services, crisis intervention, behavior management, and mentoring to youth who might not otherwise access services. The U-Turn coordinator spends significant time in the drop-in facility tracking and responding to client needs, coordinating street outreach efforts, providing janitorial support with our facilities team, and developing programming.

    Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.

    U-Turn Program Manager Duties & Responsibilities

    Full-Time 40 hrs/week | On-site

    Wages: $26-28/hr DOE | +$1.50/hr pay differential for multi-lingual skills with additional paperwork

    Youth Engagement

    • Use of trauma informed care, positive youth development, and harm reduction as a program practice

    • Provide culturally appropriate programming to youth

    • Plan and facilitate Holidays, events, groups and other pro social activities on the drop-in floor

    • Create safety plans with youth who are engaged in risky and unsafe behavior

    • Have an in-depth knowledge of current Snohomish County Resources, to ensure youth are getting their needs met through mobile and stationary outreach

    • Use behavior modification and de-escalation tactics for youth not following the program guidelines

    Program Coordination

    • Oversee and coordinate the volunteer hot meal calendar

    • Oversee and Coordinate the U-turn Peer Mentorship Program

    • Oversee Outreach Youth Counselor(s) and Coordinate the U-turn Staffing and Partner Schedule

    • Engage current and new partners and donors in onsite services and programming

    • Oversee program function, including safety, program structure, budget, staffing, and grant requirements.

    • Manage and maintain regular inventory of basic need supplies, clothing, and food

    • Oversee Street Outreach and other community-based efforts with other department members

    Data Management

    • Ensure all staff are tracking drop in data daily and understand the outputs

    • Ensure that U-turn and Data Entry is completed accurately and on time

    • Work collaboratively with Cocoon House’s Data Manager

    Facility Management

    • Participate in daily opening and closing chores and procedures to ensure the center is kept clean and orderly

    • Maintain the cleanliness of the surrounding facility

    • Delegate cleaning and organizing tasks to staff and volunteers

    • Declutter, organize, and maintain U-Turn storage areas and Kitchen

    Benefits:

    • Medical, Dental, and Vision health options with employer contribution

    • Multilingual pay stipend

    • 403(b) retirement plan

    • 21 days of PTO accrued in first year

    • 10 agency-recognized holidays

    • Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

    Requirements

    Skills needed to be successful in this role:

    • Strong and effective communication skills; proficiency in crisis intervention/de-escalation.

    • Lead team and model strong engagement with youth, including strength-based approaches and holistic de-escalation.

    • Open commitment to serving, supporting, accepting, and collaborating with individuals of all races, ages, genders, backgrounds, political opinions and believes, sexual orientations, criminal histories, citizenship or marital statuses and religious beliefs

    • Individuals with lived experience are strongly encouraged to apply.

    • Bilingual English/Spanish preferred.

    General

    • Associate’s degree or higher preferred in a social science or equivalent field and one year working directly with at-risk youth and young adults, or combination of experience and education.

    • At least 1 year of management experience, leading, and supervising a team.

    • High school diploma/GED or high school equivalency

    • Must be 21 years of age or older

    • DCYF background clearance

    • Acceptable driver's abstract with no more than 2 violations within last 3 years

    • Possess a valid driver's license, auto insurance, and reliable transportation

    Physical:

    • Ability to effectively communicate with all internal and external clients

    • Be able to hear voices and alarms.

    • Ability to read and comprehend a variety of materials

    • Ability to operate phone, computer, and record information for files and logs

    • Must be able to lift up to 50 Ibs

    • Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

    • Go up and down stairs

  • At Cocoon House, we empower young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. The Outreach Youth Specialist, internally referred to as the Rover Outreach Youth Specialist provides a safe and supportive environment for youth experiencing or at risk of homelessness at our youth drop-in center, U-Turn - promoting positive interactions, providing life skills, social skills and enrichment activities. The Rover Outreach Youth Specialist provides needed information and referrals, linkages to needed services, and crisis intervention. This role has a focus on reducing involvement in youth violence; increasing youths’ abilities to access services to become more self-sufficient; and increasing supports in youths’ lives. The ideal candidate will have a passion for working with youth, knowledge of best practices in youth development, and a desire to make a positive difference in their lives.

    Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.

    Rover Outreach Youth Specialist Duties & Responsibilities:

    Full-Time (40 hours a week) | On-site in Everett

    Starting Wages: $23-25/hr DOE | +$1.50/hr pay differential for multi-lingual skills with additional paperwork

    Typical schedule is approximately: Monday-Saturday 9am-7pm Monday-Friday, 9am-2pm Saturdays, only 5 days/week, hours are/can be flexed, typical day is 8 hours, Saturdays very rare

    Outreach Case Management and YET Navigation (as needed)

    • Assist with Outreach Case Management needs and triage during Advocate Day shifts at U-Turn, addressing immediate and ongoing client needs in the drop-in center. 

    • Support the Outreach team by providing case management coverage if/when staff are on extended leave or when caseload capacity is limited. 

    • Train on and support both Outreach Case Management and Youth Engagement Team (YET) Navigation processes and procedures, as applicable. 

    • Meet youth where they are at, provide supportive services, and help connect them with resources to support housing stability goals. 

    • Complete data entry in accordance with program guidelines. 

    • Attend team meetings and supervision meetings. 

    Wings Partnership and Street Outreach Networking in Snohomish County

    • Work with Outreach team members to provide hands-on outreach to young people throughout Snohomish County. 

    • Build relationships with community agencies and service providers throughout Snohomish County to educate them on Cocoon House services and encourage referrals. 

    • Fulfill assigned responsibilities to maintain existing Wings partnerships. 

    • Identify, pursue, and help establish new Wings partnerships throughout greater Snohomish County. 

    • Assist with South County expansion by coordinating with the Young Adult Housing Director and helping strategically plan outreach efforts in South County. 

    • Track Wings partner information and MOUs in accordance with program guidelines. 

    U-Turn Floor Supervision

    • Meet youth’s basic needs while building positive relationships that establish trust and support. 

    • Link youth to other Cocoon House programs and services during U-Turn shifts, including Advocates and Navigators for case management support. 

    • Complete cooking and cleaning tasks as scheduled. 

    • Track data on services received throughout each shift. 

    • Fulfill duties as outlined in the U-Turn Program Manual.

    Benefits:

    • Medical, Dental, and Vision health options with employer contribution*

    • 403(b) retirement plan with agency match*

    • 21 days PTO accrual in first year*

    • 10 agency-recognized holidays

    • Multilingual pay differential opportunities

    • Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

    *Benefits available for qualifying part-time and full-time employee statuses

    Requirements

    Skills needed to be successful in this role:

    • Work or educational experience working with teens and/or young adults experiencing homelessness, or a similar population. Either: 

      • At least one year working directly with such populations, in a mentoring or case management-related capacity.

      • A bachelor’s degree in a social science, plus some paid or volunteer experience.

      • Some combination of the above, or equivalent professional, personal or educational experience.

    • Ability to diffuse escalated youth. 

    • Ability to record and document information on forms as required for case planning and CPS reporting. 

    • Familiarity with local services and how to access them. Ability to assess situations and gather pertinent information. 

    • Ability to assess dangerous situations and access emergency services. 

    • Ability to relate with youth and staff. 

    • Ability to maintain boundaries with youth. 

    • Must have the ability to work independently and as part of a team.

    • Ability to assess and prioritize youths’ needs developmentally.

    • Be able to assess emergencies and get proper support. 

    • Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.

    • Commitment to Agency’s mission and positive youth development model.

    General:

    • High school diploma/GED or high school equivalency

    • Must be 21 years of age or older

    • 1 year minimum of experience working with youth

    • Must attend weekly team meeting and weekly supervision

    • DCYF background clearance

    • Acceptable driver's abstract with no more than 2 violations within last 3 years

    • Possess a valid driver's license, auto insurance, and reliable transportation

    Physical:

    • Ability to effectively communicate with all internal and external clients

    • Be able to hear voices and alarms.

    • Ability to read and comprehend a variety of materials

    • Ability to operate phone, computer, and record information for files and logs

    • Must be able to lift up to 50 Ibs

    • Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

    • Go up and down stairs

  • At Cocoon House, we empower young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. The Outreach Youth Support Staff, internally referred to as the Outreach Youth Counselor provides a safe and supportive environment for youth experiencing or at risk of homelessness at our youth drop-in center, U-Turn - promoting positive interactions, providing life skills, social skills and enrichment activities. The Outreach Youth Counselor provides needed information and referrals, linkages to needed services, and crisis intervention. This role has a focus on reducing involvement in youth violence; increasing youths’ abilities to access services to become more self-sufficient; and increasing supports in youths’ lives. The ideal candidate will have a passion for working with youth, knowledge of best practices in youth development, and a desire to make a positive difference in their lives.

    Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.

    Outreach Youth Counselor Duties & Responsibilities:

    Full-Time (40 hours a week) | On-site in Everett

    Starting Wages: $21.50-23.50/hr depending on shift | +$1.50/hr pay differential for multi-lingual skills with additional paperwork

    Typical schedule is approximately: Tuesday–Friday: 11:00 AM–7:00 PM, Saturday: either 9:00 AM–2:00 PM or 9:00 AM–5:00 PM, depending on program needs

    • Meet youths’ basic needs while building positive relationships with the youth to establish trust and support.

    • Link youth to other Cocoon House programs including Advocates and Navigators for case management services.

    • Conduct stationary outreach at Cocoon House U-turn Drop-In Resource Center to ensure all youth are aware of other Cocoon House services. 

    • Cook and clean as scheduled and complete organizational or event planning projects as assigned by U-Turn Program Manager

    • Support of all volunteers and community partners. 

    • Collect and track data on services received throughout the shift and complete weekly data requirements to assist U-Turn Program. 

    Benefits:

    • Medical, Dental, and Vision health options with employer contribution*

    • 403(b) retirement plan with agency match*

    • 21 days PTO accrual in first year*

    • 10 agency-recognized holidays

    • Multilingual pay differential opportunities

    • Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

    *Benefits available for qualifying part-time and full-time employee statuses

    Requirements

    Skills needed to be successful in this role:

    • At least 6 months of paid or volunteer experience with at risk youth or enrolled in a human services program. 

    • Ability to diffuse escalated youth. 

    • Ability to record and document information on forms as required for case planning and CPS reporting. 

    • Familiarity with local services and how to access them. Ability to assess situations and gather pertinent information. 

    • Ability to assess dangerous situations and access emergency services. 

    • Ability to relate with youth and staff. 

    • Ability to maintain boundaries with youth. 

    • Must have the ability to work independently and as part of a team.

    • Ability to assess and prioritize youths’ needs developmentally.

    • Be able to assess emergencies and get proper support. 

    • Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.

    • Commitment to Agency’s mission and positive youth development model.

    General:

    • High school diploma/GED or high school equivalency

    • Must be 21 years of age or older

    • 6 months minimum of experience working with youth

    • Must attend weekly team meeting and weekly supervision

    • DCYF background clearance

    • Acceptable driver's abstract with no more than 2 violations within last 3 years

    • Possess a valid driver's license, auto insurance, and reliable transportation

    Physical:

    • Ability to effectively communicate with all internal and external clients

    • Be able to hear voices and alarms.

    • Ability to read and comprehend a variety of materials

    • Ability to operate phone, computer, and record information for files and logs

    • Must be able to lift up to 50 Ibs

    • Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

    • Go up and down stairs

Internship Program

Learning Competencies:

  • Motivational Interviewing

  • Trauma-Informed Care

  • Mandated Reporting

  • Understanding & managing personal/professional boundaries in Human Services

  • Case Management Essentials

  • Behavior Management

  • De-escalation

  • Crisis Intervention

  • Safety: Opioid Overdose Response, CPR/First Aid, Bloodborne Pathogens, Food Worker's Certification, Sexual Abuse Awareness

Cocoon House recognizes the significance of creating opportunities to develop the human services workforce, which led to the development of the agency’s internship matching program. Available internship opportunities offer an environment to learn and grow through access to in-person and online training content and, most importantly, practical application alongside our experienced staff.

Possible Duties & Responsibilities: (depending on program match)

  • Build supportive relationships with clients through a strengths-based, trauma-informed approach

  • Support case management with clients aged 12-24

    • Arrange appointments

    • Submit case and log notes

    • Complete required documentation and reporting

  • Assist with intakes, exits, and referrals into various programs

  • Lead and participate in life-skills-building activities with clients

  • Coordinate with other community providers

Application Instructions: Now Accepting Applications for Fall 2026 Quarter/Semester!

Email info@cocoonhouse.org with the following information:

  • Attach your most recently updated resume or CV.

  • Attach a cover letter with information on your career goals, populations you are interested in working with, what you hope to achieve through this internship, when you are looking to start the internship, and your weekly availability to work on-site.

  • Attach your internship requirements or agreement paperwork from your program, including the total number of hours needed, requirements of the placement, when the internship needs to be completed, supervision requirements, paid or unpaid requirements, and professor/advisor’s contact information.

Youth Housing Summer Activities Internship

The Youth Housing Summer Activities Intern will partner with the Youth Housing team to plan, coordinate, and execute summer activities for clients in the Youth Housing programs. The internship opportunity prioritizes learning to develop engaging programs aligned with budget, contract, and licensing requirements while building experience through the practical application of those skills. Additionally, interns are encouraged to think creatively to meet requirements and encourage participation from youth in the programs. Ideal candidates will have strengths in attention to detail, organization, and follow through with an openness to learning and receiving coaching as part of their internship experience.