Since 1991, Cocoon House has grown from a single emergency shelter into a full continuum of care — housing, outreach, prevention, and education/employment support.  We believe every young person deserves safety, opportunity, and a community that believes in them. Through trauma-informed care and a deep commitment to dignity and inclusion, we help youth build stable, hopeful futures. 

The Director of Finance plays an integral role in the organizational success of Cocoon House by providing strong leadership and strategic oversight on all matters relating to finance, risk management, planning functions, and advising functions. As part of the leadership team, the Director of Finance is responsible for effectively managing and communicating our financial health and stability across different agency levels within the organization. They will collaborate and engage with the finance committee and board of directors on a monthly basis, highlighting key performance indicators and areas of concern through various reporting mechanisms and visual aids. This position directly supervises and provides the necessary guidance for two accounting staff while serving as the direct financial advisor to the CEO. 

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.  

Director of Finance Duties & Responsibilities

Full-Time | On-site in Everett, Snohomish County

Salary: $115,000 - 125,000 annually

Strategic Leadership & Collaborative Partnership

• Actively involved with advancement of strategic planning initiatives related to finance

• Lead, develop, and manage a $9 million budget across organizational programs in coordination with the CEO, board, and senior leadership

• Assesses areas of risk for organization and provides analysis and recommendations to executive management in areas of finance.

• Provides both short and long-term forecasting analysis, identifying areas of focus

• Incorporates data and available technology resources in decision making processes including financial modeling, forecasting and risk scenario comparisons

• Represents organization and maintains professional relationships with financial institutions, insurance providers, government partners, and external consultants

Financial Operations & Stewardship

• Oversees financial and payroll reporting systems and ongoing financial operations, including cash flow analysis and optimization, budget tracking, general ledger, accounts payable/receivable, and payroll, while ensuring compliance with GAAP and regulatory requirements

• Ensures grant compliance and monitors changes across the diverse field of federal, state, and county government contracts

• Manages both annual financial and federal compliance audits

• Manages 403b retirement plan and coordinates with providers and HR to ensure proper maintenance and accurate submission of related tax filings

• Debt management service to include line of credit, bridge loan financing, and long-term loan covenants.

• Actively monitors and updates financial policies and procedures as required

• Stays current on trends and changes in accounting policy, especially as they relate to non-profits

• Develops, strengthens, and maintains robust internal control processes

Cross-Functional Capacity Building

• Supervises, coaches, and evaluates team performance and proper utilization of staff skill and expertise to designated projects while promoting financial literacy in the organization

• Collaborates with development departments in preparation of private grant applications, providing all necessary budget narrative documentation and identifying programs that align with funding source initiatives

• Provides tailored financial reporting for program managers on a monthly basis and ensure proper monitoring of actual budget detail 

Benefits:

• Medical, Dental, and Vision health options with employer contribution*

• 403(b) retirement plan with agency match*

• 21 days PTO accrual in first year*

• 10 agency-recognized holidays

• Multilingual pay differential opportunities

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings 

Requirements

Qualifications

• Understanding and visible alignment of  organizational values and mission serving homeless/at-risk youth in an environment that prioritizes meaningful relationships

• Financial and operational management experience: 5-7 yrs of progressive financial management or accounting experience    

• Non-profit accounting experience preferred

• High intellectual curiosity with a proven track record of mastering new financial systems, software, and regulatory frameworks quickly

• Experience managing public grants and billing requirements, reconciliations, reporting, and expense tracking

• Ability to prioritize deadlines with strong attention to detail

• Problem-solving ability and aligning skill sets of teams to optimize functionality with limited staffing structure

• Interpersonal skills and demonstrates the ability  to work collaboratively as a trusted advisor, translating complex numbers into clear concepts for non-financial stakeholders, program staff, or leadership teams

• Ability to present and communicate effectively at all levels with excellent verbal and written skills 

• Provide excellent customer service both internally and with external providers/stakeholders

• BS/BA in related field, CPA or MBA preferred

• Experience with Abila MIP preferred, Microsoft Office 365 Products, Paylocity payroll software

Required

• DCYF background check clearance

• Must be 21 years of age or older

Since 1991, Cocoon House has been committed and working towards breaking the cycle of homelessness for teens, young people and their families throughout Snohomish County. The Youth Housing Case Manager, internally referred to as the Transitions Case Manager is responsible for creating and implementing case plans for the youth in Transitional Living Program for 16 and 17 year olds. As a key member of the Youth Housing team, the Case Manager works to ensure that youth in the Transitional Living Program are setting and maintaining progress toward goals in various domains including basic needs, life skills, education, employment, health, mental health, and substance use. You will be responsible for developing individualized plans to meet the needs of each youth, as well as providing guidance, advocacy, and professional support. The Case Manager should have a good understanding of the unique challenges facing youth in our community and be able to build strong relationships with them to ensure their success while maintaining healthy boundaries. 

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.

Youth Housing Case Manager Duties & Responsibilities

Full-Time | On-site in Everett 

Starting Wages: $23-25/hr DOE| +$1.50/hr pay differential for multi-lingual skills with additional paperwork

Must have weekend & evening availability 

• Maintain a high level of supervision of youth in care, ensure safety at all times and help ensure youth are following program guidelines and expectations. 

• Develop and manage individualized case plans for youth residents in the Transitional Living Program through ongoing meetings and check ins

• Facilitate and coordinate communication between clients, family members, providers, and other agencies

• Make appropriate referrals for medical, dental, health, and substance use needs

• De-escalate and provide crisis intervention with clients

• Assist clients in accessing services and resources

• Maintain accurate and up-to-date client records

• Follow mandated reporter requirements through documentation of incidents and calling CPS appropriately

• Ensure that clients are following guidelines of the program

• Collaborate with fellow staff and partners regarding youth needs and case plan follow through

• Attend community meetings and direct wrap around meeting with staff and youth

• Transport youth to appointments as needed

• Participate in on-call rotation

Benefits:

• Medical, Dental, and Vision health options with employer contribution*

• 403(b) retirement plan with agency match*

• 21 days PTO accrual in first year*

• 10 agency-recognized holidays

• Multilingual pay differential opportunities

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

Requirements

Experience/Education Requirements: 

• AA + 90 quarter credits/60 semester credits + 2 years full-time (40hrs a week) direct experience with at-risk youth (lived exp = 1yr)

• BA + 1-year full-time (40hrs a week) direct experience with at-risk youth (lived exp = 6mos)

• 3-years full-time (40hrs a week) direct experience with at-risk youth (lived exp = 1yr)

Skills needed to be successful in this role:

• Ability to record and document information on forms as required for case planning and CPS reporting.       

• Be able to assess potentially dangerous situations, deescalate and access emergency services if needed. 

• Have the ability to build rapport and relate to youth and other staff while maintaining professional boundaries.

• Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices along with a commitment to the agency’s mission of equity, diversity and inclusion work. 

• Skills and ability to follow policies and procedures, maintain appropriate and professional boundaries. 

• Attention to detail and ability to track and input data and complete all necessary paperwork.

• This is a 24-hour staffed facility. The Case Manager will be required to work some nights and/or weekends, dependent on program shifts and Agency needs. 

General:

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• 6 months minimum of experience working with youth

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs

At Cocoon House, we empower young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. As an Youth Housing Support Staff (Day Shift), internally referred to as a Residential Youth Counselor, you will be responsible for providing a safe and supportive environment for teens in the care of Cocoon House, promoting positive interaction, providing life skills, social skills, and other enrichment activities at our Transitional Living Program located in Everett. Youth Housing Support Staff have the opportunity to build supportive relationships with clients and model healthy boundaries while working alongside them in a residential setting. The ideal candidate will have a passion for working with youth, knowledge of best practices in youth development, and a desire to make a positive difference in their lives. If this sounds like you, we would love to hear from you.

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.

Youth Housing Support Staff Duties & Responsibilities:

Full-time and Part-time (Day - 8:00am to 4:00pm) | On-site in Everett

Starting Wages: $21/hr| +$1.50/hr pay differential for multi-lingual skills with additional paperwork

Must have weekend availability

• Build supportive relationship with youth and staff with a positive and collaborative approach.

• Maintain and model healthy and safe boundaries with youth.

• Accept a variety of lifestyles, behaviors, and cultural and spiritual practices.

• Assess emergency situations, gather pertinent information, and provide proper support.

• Follow mandating reporting and licensing policies and procedures.

• De-escalate youth in crises and utilize anti-racist, inclusive, equity-based, and trauma-informed care in all of their work.

• Process intakes and exits for youth, provide orientation to incoming youth to the program, and enter required data for proper recordkeeping.

• Partner with case managers to support youth case plans and interact with you in alignment with their established plans. This includes communicating with fellow staff regarding the plan and maintaining appropriate logs and forms with updated      information.

• Supervise youth in the program and ensure safety while holding youth accountable to policies, guidelines, and rules by assigning appropriate consequences in collaboration with fellow staff.

• Assisting, demonstrating, and teaching youth household tasks.

• Maintain cleanliness of facilities.

• Provide meals including grocery shopping, planning, and cooking.

• Arrange appointments, fill prescriptions, and dispense medication for youth.

• Communicate with other providers to assure youth are following through with their commitments.

• Respond to community calls, drop-ins, and referrals with appropriate information and directions.

• Participate in enrichment activities programming and planning with fellow staff.

• Provide information and directions for off-site services to youth.

• Transport youth to appointments as needed.

Benefits:

• Medical, Dental, and Vision health options with employer contribution

• Multilingual pay stipend

• 403(b) retirement plan

• 21 days of PTO accrued in first year

• 10 agency-recognized holidays

• Paid training & testing:      CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

*Benefits available for qualifying part-time and full-time employee statuses 

Requirements

General:

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• 6 months minimum of experience working with youth

• Must attend weekly team meeting and bi-weekly supervision

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

• Ability to diffuse escalated youth. 

• Ability to record and document information on forms as required for case planning and CPS reporting. 

• Familiarity with local services and how to access them. Ability to assess situations and gather pertinent information. 

• Ability to assess dangerous, emergency situations and access emergency services. 

• Ability to build rapport with youth and staff. 

• Ability to maintain professional boundaries with youth. 

• Ability to assess and prioritize youths needs developmentally.

• Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.

• Commitment to Agency’s mission, positive youth development model, and trauma-informed practices.

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs

At Cocoon House, we empower young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. As an Youth Housing Support Staff (Swing Shift), internally referred to as a Residential Youth Counselor, you will be responsible for providing a safe and supportive environment for teens in the care of Cocoon House, promoting positive interaction, providing life skills, social skills, and other enrichment activities at our Transitional Living Program located in Everett. Youth Housing Support Staff have the opportunity to build supportive relationships with clients and model healthy boundaries while working alongside them in a residential setting. The ideal candidate will have a passion for working with youth, knowledge of best practices in youth development, and a desire to make a positive difference in their lives. If this sounds like you, we would love to hear from you.

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.

Youth Housing Support Staff Duties & Responsibilities:

Full-time and Part-time (Swing - 3:30pm to 11:30pm) | On-site in Everett

Starting Wages: $21/hr| +$1.50/hr pay differential for multi-lingual skills with additional paperwork

Must have weekend availability

• Build supportive relationship with youth and staff with a positive and collaborative approach.

• Maintain and model healthy and safe boundaries with youth.

• Accept a variety of lifestyles, behaviors, and cultural and spiritual practices.

• Assess emergency situations, gather pertinent information, and provide proper support.

• Follow mandating reporting and licensing policies and procedures.

• De-escalate youth in crises and utilize anti-racist, inclusive, equity-based, and trauma-informed care in all of their work.

• Process intakes and exits for youth, provide orientation to incoming youth to the program, and enter required data for proper recordkeeping.

• Partner with case managers to support youth case plans and interact with you in alignment with their established plans. This includes communicating with fellow staff regarding the plan and maintaining appropriate logs and forms with updated information.

• Supervise youth in the program and ensure safety while holding youth accountable to policies, guidelines, and rules by assigning appropriate consequences in collaboration with fellow staff.

• Assisting, demonstrating, and teaching youth household tasks.

• Maintain cleanliness of facilities.

• Provide meals including grocery shopping, planning, and cooking.

• Arrange appointments, fill prescriptions, and dispense medication for youth.

• Communicate with other providers to assure youth are following through with their commitments.

• Respond to community calls, drop-ins, and referrals with appropriate information and directions.

• Participate in enrichment activities programming and planning with fellow staff.

• Provide information and directions for off-site services to youth.

• Transport youth to appointments as needed.

Requirements

General:

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• 6 months minimum of experience working with youth

• Must attend weekly team meeting and bi-weekly supervision

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

• Ability to diffuse escalated youth. 

• Ability to record and document information on forms as required for case planning and CPS reporting. 

• Familiarity with local services and how to access them. Ability to assess situations and gather pertinent information. 

• Ability to assess dangerous, emergency situations and access emergency services. 

• Ability to build rapport with youth and staff. 

• Ability to maintain professional boundaries with youth. 

• Ability to assess and prioritize youths needs developmentally.

• Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.

• Commitment to Agency’s mission, positive youth development model, and trauma-informed practices.

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs

At Cocoon House, we empower young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. As an Youth Housing Support Staff (Overnight Shift), internally referred to as a Residential Youth Counselor, you will be responsible for providing a safe and supportive environment for teens in the care of Cocoon House, promoting positive interaction, providing life skills, social skills, and other enrichment activities at our Transitional Living Program located in Everett. Youth Housing Support Staff have the opportunity to build supportive relationships with clients and model healthy boundaries while working alongside them in a residential setting. The ideal candidate will have a passion for working with youth, knowledge of best practices in youth development, and a desire to make a positive difference in their lives. If this sounds like you, we would love to hear from you.

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.

Overnight Youth Housing Support Staff Duties & Responsibilities:

Full-time and Part-time (Overnight- 11:00pm to 8:30am) | On-site in Everett

Starting Wages: $23/hr| +$1.50/hr pay differential for multi-lingual skills with additional paperwork

Must have weekend availability

• Build supportive relationship with youth and staff with a positive and collaborative approach.

• Maintain and model healthy and safe boundaries with youth.

• Accept a variety of lifestyles, behaviors, and cultural and spiritual practices.

• Assess emergency situations, gather pertinent information, and provide proper support.

• Follow mandating reporting and licensing policies and procedures.

• De-escalate youth in crises and utilize anti-racist, inclusive, equity-based, and trauma-informed care in all of their work.

• Process intakes and exits for youth, provide orientation to incoming youth to the program, and enter required data for proper recordkeeping.

• Partner with case managers to support youth case plans and interact with you in alignment with their established plans. This includes communicating with fellow staff regarding the plan and maintaining appropriate logs and forms with updated information.

• Supervise youth in the program and ensure safety while holding youth accountable to policies, guidelines, and rules by assigning appropriate consequences in collaboration with fellow staff.

• Assisting, demonstrating, and teaching youth household tasks.

• Maintain cleanliness of facilities.

• Provide meals including grocery shopping, planning, and cooking.

• Arrange appointments, fill prescriptions, and dispense medication for youth.

• Communicate with other providers to assure youth are following through with their commitments.

• Respond to community calls, drop-ins, and referrals with appropriate information and directions.

• Participate in enrichment activities programming and planning with fellow staff.

• Provide information and directions for off-site services to youth.

• Transport youth to appointments as needed.

Benefits:

• Medical, Dental, and Vision health options with employer contribution

• Multilingual pay stipend

• 403(b) retirement plan

• 21 days of PTO accrued in first year

• 10 agency-recognized holidays

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

*Benefits available for qualifying part-time and full-time employee statuses

Requirements

General:

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• 6 months minimum of experience working with youth

• Must attend weekly team meeting and bi-weekly supervision

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

• Ability to diffuse escalated youth. 

• Ability to record and document information on forms as required for case planning and CPS reporting. 

• Familiarity with local services and how to access them. Ability to assess situations and gather pertinent information. 

• Ability to assess dangerous, emergency situations and access emergency services. 

• Ability to build rapport with youth and staff. 

• Ability to maintain professional boundaries with youth. 

• Ability to assess and prioritize youths needs developmentally.

• Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.

• Commitment to Agency’s mission, positive youth development model, and trauma-informed practices.

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs

At Cocoon House, we empower young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. As a Youth Housing Support Staff, internally referred to as a Residential Youth Counselor, you will be responsible for providing a safe and supportive environment for teens in the care of Cocoon House, promoting positive interaction, providing life skills, social skills, and other enrichment activities at our Transitional Living Program located in Everett and Emergency Shelter located in Monroe. Youth Housing Support Staff have the opportunity to build supportive relationships with clients and model healthy boundaries while working alongside them in a residential setting. The ideal candidate will have a passion for working with youth, knowledge of best practices in youth development, and a desire to make a positive difference in their lives. If this sounds like you, we would love to hear from you.

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.

Youth Housing Support Staff Duties & Responsibilities:

Full-Time, Part-Time | On-site in Monroe

• Swing - 3:30pm to 11:30pm

Starting Wages: $21/hr | +$1.50/hr pay differential for multi-lingual skills with additional paperwork

Must have weekend availability

• Build supportive relationship with youth and staff with a positive and collaborative approach.

• Maintain and model healthy and safe boundaries with youth.

• Accept a variety of lifestyles, behaviors, and cultural and spiritual practices.

• Assess emergency situations, gather pertinent information, and provide proper support.

• Follow mandating reporting and licensing policies and procedures.

• De-escalate youth in crises and utilize anti-racist, inclusive, equity-based, and trauma-informed care in all of their work.

• Process intakes and exits for youth, provide orientation to incoming youth to the program, and enter required data for proper recordkeeping.

• Partner with case managers to support youth case plans and interact with you in alignment with their established plans. This includes communicating with fellow staff regarding the plan and maintaining appropriate logs and forms with updated information.

• Supervise youth in the program and ensure safety while holding youth accountable to policies, guidelines, and rules by assigning appropriate consequences in collaboration with fellow staff.

• Assisting, demonstrating, and teaching youth household tasks.

• Maintain cleanliness of facilities.

• Provide meals including grocery shopping, planning, and cooking.

• Arrange appointments, fill prescriptions, and dispense medication for youth.

• Communicate with other providers to assure youth are following through with their commitments.

• Respond to community calls, drop-ins, and referrals with appropriate information and directions.

• Participate in enrichment activities programming and planning with fellow staff.

• Provide information and directions for off-site services to youth.

• Transport youth to appointments as needed.

Benefits:

• Medical, Dental, and Vision health options with employer contribution*

• 403(b) retirement plan with agency match*

• 21 days PTO accrual in first year*

• 10 agency-recognized holidays

• Multilingual pay differential opportunities

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

*Benefits available for qualifying part-time and full-time employee statuses

Requirements

General:

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• 6 months minimum of experience working with youth

• Must attend weekly team meeting and bi-weekly supervision

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs

Cocoon House’s Snohomish Young Adult Housing (SYAH) program provides assistance with transitional housing and rapid rehousing support to young adults experiencing homelessness, helping them secure independent housing and achieve income stability. The Employment & Education Case Manager will work directly with program participants to identify and pursue employment and educational opportunities that align with their unique needs and challenges. This role emphasizes a participant-centered approach, addressing barriers to housing and employment while fostering growth and self-sufficiency. In addition to individual support, the Employment & Education Case Manager will lead group workshops and seminars, organize career-focused field trips, and coordinate the Young Adult Housing Internship, equipping participants with job skills and real-world experience. 

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.   

SYAH Employment & Education Case Manager Duties & Responsibilities

Full-Time: 40 hrs/week | On-site

Wages: $21-$23/hr DOE | +$1.50/hr pay differential for multi-lingual skills with additional paperwork

• Identify viable short-term and long-term educational and career goals of program participants, based on stated desires, goals and interests of participants.

• Assist youth in finding employment and education, including intensive assistance with the search and application process.

• Improve income levels for all young adults participating in program.

• Conduct outreach to potential employers throughout Snohomish County, seeking low-barrier employment opportunities and potential collaborators.

• Input accurate data and case notes following meetings with clients.

• Assist Transitional Housing/Rapid Rehousing staff in attending to other housing stability needs as necessary.

• Conduct workshops and field trips for program clients to gain job skills and experience.

• Assist in coordinating the Young Adult Housing Internship by planning and leading sessions in partnership with other Cocoon House staff.

Benefits:

• Medical, Dental, and Vision health options with employer contribution

• Multilingual pay stipend

• 403(b) retirement plan

• 21 days of PTO accrued in first year

• 10 agency-recognized holidays

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

Requirements

Skills needed to be successful in this role:

• 1 year of experience working with young adults experiencing homelessness or similar populations.

• Demonstrable knowledge and professional experience in the employment and education fields, including navigating post-secondary education.

• Strong relationship-building skills, grounded in empathy, respect, and passion for working with individuals from diverse backgrounds and cultures. 

• Professional competency in organization, time management, teamwork, and adaptability.

• Flexibility to adjust schedules to meet client needs, including occasional evenings or weekends.

• Enthusiasm for working with and supporting others.

• Openness to adapting strategies and approaches to improve support for program participants, in alignment with Cocoon House’s mission.

• Individuals with lived experience are strongly encouraged to apply.

• Bilingual applicants are strongly encouraged to apply.

General:

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs

The Coordinated Entry Navigator is responsible for linking young adults, ages 18-24, who are at risk for or experiencing homelessness to appropriate services and housing programs within Snohomish County. Based out of the Young Adult Housing department, the Navigators perform case management and resource connection for young adults experiencing homeless and enrolled in Snohomish County’s Coordinated Entry (CE) system.

This includes helping young adults to enroll in Coordinated Entry system, in addition to other outreach and engagement activities both inside and outside of the agency. The Coordinated Entry Navigator assists with linkage to needed services and institutions and advocates on behalf of the young adults. This includes, but is not limited to: crisis intervention, meeting emergent needs, providing information and advocacy, completing and/or coordinating needs assessments, brokering for services and providing follow up with youth. 

 Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.  

Coordinated Entry Navigator Duties & Responsibilities

Full-Time 40 hrs/week | On-site

Wages: $21-$23/hr DOE 

This position requires a typical work schedule of Monday-Friday with some flexibility to work evenings when necessary. Though flexibly scheduled, work weeks will not exceed 40 hours per week.

• Receive referrals from multiple sources and coordinate with navigator staff, ensuring response within 48 hours. Meet with young adults experiencing homelessness throughout Snohomish County to enroll in Coordinated Entry. 

• Collaborate and partner with other Cocoon House programs, law enforcement, resource centers, schools, churches, and detention centers in order to identify and target youth who need applicable services.

• Case Manage all young adults in order to connect them to: resources for emergent needs, community resources, and housing. Rapidly move youth and young adults through caseloads to ensure grant outputs are met.

• Maintain a cooperative and effective environment free of discrimination, retaliation, and harassment. 

• Collect and enter data to meet all weekly, monthly, quarterly, annual, and other assigned deadlines. Maintain organized, complete files.

• Attend internal and community meetings and trainings as required.

• Ensure contract compliance for all activities.

Benefits:

• Medical, Dental, and Vision health options with employer contribution

• Multilingual pay stipend

• 403(b) retirement plan

• 21 days of PTO accrued in first year

• 10 agency-recognized holidays

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

Requirements

Skills needed to be successful in this role:

• A minimum of one year of experience working with young adults experiencing homelessness, or similar populations preferred

• Effective communication skills.

• Strong at crisis de-escalation.

• Knowledge of issues facing young people, adolescent development, and strengths-based approaches in working with families.

• Open commitment to serving, supporting, accepting and collaborating with individuals of all races, ages, genders, backgrounds, political opinions and beliefs, sexual orientations, criminal histories, citizenship or marital statuses and religious beliefs. Special consideration given to applicants with a demonstrated history of supporting and advocating for the LGBTQ community, women, people of color, immigrants or other historically marginalized or persecuted groups.

• Individuals with lived experience are strongly encouraged to apply.

• Bilingual English/Spanish preferred.

General:

• High school diploma/GED or high school equivalency

• Must  be 21 years of age or older

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs

Journeys Young Adult Housing program provides 20 leased units of permanent supportive housing to households who are unhoused and between the ages of 18-24 at intake. Program staff support tenants in building skills needed to maintain a lease and live independently, as well as supporting tenants working toward self-identified goals and helping tenants build a support network outside of Cocoon House. The Young Adult Housing Case Manager, internally referred to as the Journeys Case Manager works with tenants to maintain housing and build skills to support stability throughout adulthood. The Journeys Case Manager supports tenants in setting and progressing toward goals in various domains including basic needs, life skills, education, employment, health, mental health, and substance use. Tenants are not required to utilize case management services, so the ideal case manager will bring creativity and thoughtfulness to the role to encourage tenants to participate in skill building and other services. 

May have to change this to accommodate current schedule This position works Tuesday-Saturday; 11:00 am - 7:00 pm, the role requires flexibility, at least one weekend day and some earlier days as needed.

Journeys Case Manager Duties & Responsibilities:

Full-Time (Tuesday-Saturday; 11:00 am - 7:00 pm) | On-site in Everett, Snohomish County

Starting Wages: $21-23/hr depending on shift | +$1.50/hr pay differential for multi-lingual skills with additional paperwork

• Assist tenants in maintaining housing, including support around following a lease and maintaining units

• Provide client-driven case management by supporting tenants in setting and working toward goals and skill development with emphasis on independent living skills, meeting lease requirements, and building external support networks

• Conduct assessments of outcomes and goals at entry, during, and exit for each tenant. Complete all required paperwork and data entry on-time, accurately, and in compliance with internal and external database standards.

• Collaborate with Program Manager to provide community events, tenant council, and life skill activities for tenants at least twice a month.

• Maintain professional boundaries with residents while providing a supportive community environment.

• Complete daily log notes to ensure consistent and clear communication between staff.

• Attend meetings as required at program, agency, and community levels.

• Maintain tenant confidentiality in all activities.

• Perform light cleaning duties in communal areas, including but limited to: vacuuming, sweeping/mopping, and trash removal.

• Conduct comprehensive assessments to identify residents’ educational levels, career interests, and skill gaps

• Develop personalized education and employment plans, outlining realistic goals and action steps

• Provide ongoing support and guidance, monitoring progress and adjusting plans as needed

• Assist residents in exploring educational options, including GED preparation, vocational training, and college enrollment

• Coordinate, schedule, and facilitate opportunities for informational sessions from various educational institutes both on-site and off-site

• Facilitate, coordinate, and/or schedule Weekly/Monthly workshops and training sessions on essential job skills, including resume writing, interview techniques, job search strategies, and other relevant topics

• Provide one-on-one coaching to enhance life skills such as communication, problem-solving, organization, and time-management skills

• Coordinate access to computer labs, libraries, and online resources for job searching and skill development

• Support financial literacy education with residents to learn basic financial skills, budget creation, and how to maintain healthy financial habits

• Maintain an up-to-date resource directory of educational institutions, employment agencies, and community support services

• Provide guidance and resource connection for support in completing applications, securing financial aid, and accessing tutoring services

• Assist residents with accessing transportation, childcare, and other resources necessary for their education and employment goals

• Advocate for residents’ rights and needs with employers and educational institutions

• Seek out and build relationships with new community partners

Benefits:

• Medical, Dental, and Vision health options with employer contribution*

• 403(b) retirement plan with agency match*

• 21 days PTO accrual in first year*

• 10 agency-recognized holidays

• Multilingual pay differential opportunities

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings 

Requirements

General:

• Strong organizational and time management skills

• Dedication to advocating for and working with individuals experiencing homelessness and instability.

• Applicants with lived experience strongly encouraged to apply

• Flexibility to adjust schedule to meet client needs, including working the occasional weekend or evening

• Open commitment to serving, supporting, accepting and collaborating with individuals of all races, ages, genders, backgrounds, political opinions and beliefs, sexual orientations, criminal histories, citizenship or marital statuses and religious beliefs. 

• Bilingual applicants strongly encouraged to apply

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• 1 year minimum of experience working with youth or young adults experiencing homelessness

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs